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I am writing to formally request a manual review of my situation regarding my eligibility to use Revolut’s services. Recently, I attempted to open a new personal account, but my application was rejected with the following automated response:
"Based on the information you've provided and your previous account activities, we've determined that the risk associated with your application is currently too high... we're unable to offer you a new account at this time."
I would like to provide the full context of my history with Revolut to explain why my identity is flagged as "high risk" in your system, and to appeal this decision:
The Core Issue (The Security Breach): Approximately one year ago, my original personal Revolut account was hacked and compromised by unauthorized third parties. Following this severe cyberattack, your security and fraud department closed/terminated the account to prevent further risk.
Clarification of My Role: I want to state clearly that I was the innocent victim of a cyberattack. I have never intentionally violated Revolut’s Terms of Service, nor have I ever engaged in any fraudulent activities. The previous account activity that triggered your security flags was entirely executed by the hackers who compromised my profile.
The Current Automated Block: Because my personal identification details (ID/EGN) are permanently tied to that old hacked account, your automated onboarding system flags any new registration attempt from me as an instant "high risk" and rejects it automatically.
My Willingness to Cooperate: I am fully prepared to cooperate with your compliance and security teams. I am ready to answer any questions, verify my identity through any means necessary, and provide all details regarding the security breach from last year to prove my legitimate ownership.
My Request:
Since Revolut rules permit only one personal account per individual, and my previous account was closed due to a security breach rather than voluntary closure, I am trapped in an automated rejection loop. I kindly request a human compliance officer to review my case. I ask that you either reactivate my old compromised profile (under strict new security protocols) or grant me manual clearance to register a fresh personal account with my official ID documents.
Here is my mail thanks.
mravkatakotov06@gmail.com

I am writing to formally request a manual review of my situation regarding my eligibility to use Revolut’s services. Recently, I attempted to open a new personal account, but my application was rejected with the following automated response:
"Based on the information you've provided and your previous account activities, we've determined that the risk associated with your application is currently too high... we're unable to offer you a new account at this time."
I would like to provide the full context of my history with Revolut to explain why my identity is flagged as "high risk" in your system, and to appeal this decision:
The Core Issue (The Security Breach): Approximately one year ago, my original personal Revolut account was hacked and compromised by unauthorized third parties. Following this severe cyberattack, your security and fraud department closed/terminated the account to prevent further risk.
Clarification of My Role: I want to state clearly that I was the innocent victim of a cyberattack. I have never intentionally violated Revolut’s Terms of Service, nor have I ever engaged in any fraudulent activities. The previous account activity that triggered your security flags was entirely executed by the hackers who compromised my profile.
The Current Automated Block: Because my personal identification details (ID/EGN) are permanently tied to that old hacked account, your automated onboarding system flags any new registration attempt from me as an instant "high risk" and rejects it automatically.
My Willingness to Cooperate: I am fully prepared to cooperate with your compliance and security teams. I am ready to answer any questions, verify my identity through any means necessary, and provide all details regarding the security breach from last year to prove my legitimate ownership.
My Request:
Since Revolut rules permit only one personal account per individual, and my previous account was closed due to a security breach rather than voluntary closure, I am trapped in an automated rejection loop. I kindly request a human compliance officer to review my case. I ask that you either reactivate my old compromised profile (under strict new security protocols) or grant me manual clearance to register a fresh personal account with my official ID documents.
Here is my mail thanks.
mravkatakotov06@gmail.com