CRM
Salesforce, Inc.
stock NYSE

So, INTU -3% on Monday at open, ADBE -2.5%, and CRM -1.2%?

Yes I agree, do you believe SchWab will reverse the profits? I worked Hard shorting CRM

I don’t disagree. But that doesn’t mean it isn’t the most used and thus standard CRM.

Might work for a very small business of a handful of people. Id argue you probably dont even need a crm at all.
I am the business owner and purchaser of salesforce for my organization. We have over 200 direct integrations and connections to other technologies used by every business unit in our company. Unless I wanted to commit career suicide, I would never in a million years trust a ‘vibe coded’ CRM to ensure compliance, performance and security.
Now do you see why a $45 bil dollar company probably isn’t gonna “go to zero in 10 years”?

Respectfully, this is an idiotic take. No, they won't pay for someone to code a custom system. Why? Because it's cheaper to maintain an existing system. It's more reliable. It has less downtime. You can hire someone with applicable skills much more easily.
Also, IBM uses Microsoft Dynamics CRM, not a custom solution. Source - have worked in software development for 16 years.

Then maybe you can build your own CRM with Astra and sell it to companies at a fraction of a price. Should work, right?

It's not about vibe coding or even saving money. For the biggest companies with the most complex sales functions, completely custom software can be better. I worked for IBM and we built our own CRM for internal use. It would be even easier today with AI ... with senior engineers behind it, not just vibes.

Nah but I’ve been buying companies that own anthropic stakes though. AMZN NVDA GOOGL CRM ZM

They will not because they do not need to.
Just like how Amazon does not compete with dedicated on prem teams with companies that could easily afford them. They still use cloud.
Outsourcing has value. Not having to have dedicated team unrelated to their business has value. Having a guarantee has value. Utility has value.
And in most cases it saves them money in the process.
The idea that any mid/big business would vibe code their CRM over monthly subscriptions to proven and stable one which is essentialy nothing in their scale (+tax write off) is absurd.

I built a custom CRM for my business that has every feature I want and none I don't. And I can change it how and when I want. How will Salesforce compete with companies that spend have their rates for a team to maintain their own CRM? I don't see how this company doesn't go to zero in 10 years.