CRM
Salesforce, Inc.
stock NYSE

I work for an analytics firm based overseas. We meet with small businesses all the time. Mga mom-and-pops, mid-sized family business, etc. Our main role is helping them transition from running their business purely on gut-feel to making data-driven decisions. We do things like setting up proper KPIs, building business dashboards, and automating some workflows.
Do our local small businesses actually invest in these kinds of services? For example, are MSMEs willing to pay for data analytics and workflow automation to optimize their operations?
May mga nakausap ako who do have CRM/ERP subscriptions, but they don't make it part of their core workflow. More like a good to have because of a specific feature.
Would love to hear from local business owners, consultants, or anyone working in tech/finance. What’s the reality on the ground?

PATH dec 20 CALLS and CRM 260 SPET CALLS

Thank god I didn't sell covered calls on my CRM long last week