CRM
Salesforce, Inc.
stock NYSE

Realizing it’s still just a portion, they most certainly have saas. Their digital experience is a direct competitor to CRM marketing cloud. Over a billion in revenue and they are really trying to grow it.

Here are the worst performing S&P 500 stocks from January 2026
1 Applovin $APP -30%🔴
2 Intuit $INTU -25%🔴
3 Humana $HUM -24%🔴
4 ServiceNow $NOW -24%🔴
5 Constellation Energy $CEG -21%🔴
6 Trade Desk $TTD -20%🔴
7 Salesforce $CRM -20%🔴

CRM will bounce hard off $200

CSU, TOI, LMN, ADBE, CRM, RBRK, and ZETA are my picks. I own the first four, and I'm heavily considering buying the last 3.

I love these wide moats: ADBE ADSK NOW FTNT CRM INTU TYL

There is loads of competitors to salesforce lol… loads of CRM in the market… having used both salesforce and hubspot i would never touch salesforce again.

Salesforce is widely used by sales teams despite their poor UX, largely because there’s no true competitor. Most other CRM products haven’t replaced it, they simply act as layers on top of Salesforce and rely heavily on its integrations. They are the moat of the sales and success industry

CRM - PATH

I'm holding some Adobe already. I don't class that as SaaS. It's software that runs on your computer. CRM and NOW are SaaS.
I think I might sell some other stocks and buy a little CRM as well.

Is my $NOW stake cooked ?
I personally believe $NOW $CRM $MSFT Ai can’t fuck thier business up

If you have confidence in that belief, then Adobe is pretty much the cream if the crop for investment in SaaS IMO.  CRM a close second but not exactly a screaming value considering it has the same PE as Microsoft.  I'd rather hold MSFT over CRM...

INTU and CRM

CRM doesn't own the data legally. It's true that there is a lot of friction that creates that we_are_locked_in feeling about getting it off aws disks and deal with the migration nightmare onto your new platform but the option is absolutely there.
Also, if you read that story about the amazon exec Dave Clark and why he built an entire end_to_end custom CRM solution for his startup instead of configure something off the shelf like from SalesForce, is mind blowing and a direct blow to the company. This `potentially` means growing and attracting new customers would suck even more. And we are just barely into the AI revolution.
I know both adbe/crm are trying to pivot_or_die. They're trying to become Agent_as_a_Service for the outcome pricing or hire an agent for work. Of course they have to. What I brought up are the 3 main points the market is pricing in for the risks and the disruptions the AI revolution is causing.
With what I have read so far, I kind of get a feel that the era of sky_high_rev_multiples for these SaaS companies are kinda over.

If you firmly believe that AI will not disrupt them in the next 10 years, then some like ADBE are  undervalued and others like CRM are at least very attractive now.  In fact, perhaps AI gives these companies even more intrinsic value, if it allows their customers to generate even bigger profits by using their software.
Trouble is, this is technically a big unknown.  Best signals we have so far are that Salesforce isn't getting good returns on their AI offerings while AI is rapidly evolving the actual software engineering profession.
What I think is foolish are folks that don't consider the intrinsic value of software in these discussions.  Software isn't a physical good.  A dirty-ass ammonia production plant has intrinsic value, we need ammonia to blow stuff up and fertilize corn fields.  It cannot be replicated without that dirty-ass ammonia production plant.  Literally 
What happens if society as a whole re-rates the intrinsic value of software if it is easily replicated?

The following are at buying points now or within a few percentage points: ADBE CRM WDAY NOW

Thank you for your reply these are all in the taxable brokerage
stocks AMD 100.0 shares AMZN 140. BUD 156. AAPL 291. BLK 22. BA 95. BMY 200. CI 65. F 1979. JPM 115. CRM 40. SHEL 373. TMUS 60. TXT 120. VTR 431. VZ 284. VTRS 45.
mutual funds AMHIX AIVSX ISHAX PJFAX PWJAX
and the ETF's mentioned in original post

Software Holdings (50% of portfolio)
∙ TEAM ($150 cost basis): Analyst consensus around $275-300. Strong position in collaboration tools with recurring revenue model. Reasonable long-term hold.
∙ CRM ($225 cost basis): Targets range $300-350. Salesforce remains dominant in CRM with AI integrations (Einstein). Down from highs but fundamentally solid.
∙ DUOL ($165 cost basis): Targets around $280-320. High growth in edtech, expanding monetization. Premium valuation requires sustained execution.
∙ RDDT ($200 cost basis): Newer public company, targets $150-200 range. More speculative; advertising-dependent and facing profitability questions.
Healthcare
∙ UNH ($290 cost basis): This is your challenge. Recent concerns around Medicare Advantage reimbursements and DOJ investigations have pressured the stock. Analyst targets vary widely ($450-550), but near-term headwinds exist. Long-term demographic trends (aging population) support the thesis, but expect volatility.
Industrial/Consumer
∙ UPS: Facing volume pressures and competitive dynamics with Amazon logistics. Targets modest. Dividend play more than growth.
∙ SFM (Sprouts Farmers Market): Actually been relatively strong in grocery space. If it’s “dipping,” may be broader market rotation.
5-10 Year Outlook: Not “fucked,” but concentrated risk. Your software exposure is reasonable if you believe in SaaS durability. UNH’s recent troubles are concerning but may recover. Main risks: tech multiple compression if rates stay higher, and healthcare regulatory changes.
Suggestions: Consider diversification beyond software and adding recession-resilient sectors. Your portfolio skews growth-heavy without much defensive positioning beyond UNH (which itself has issues).
Answer from claude

I agree the AI kills SaaS narrative feels overblown. I would look at boring but sticky platforms with high switching costs like CRM, HR, accounting, security, and vertical specific software. Companies with strong cash flow, net retention above 110 percent, and customers locked into workflows usually hold up well even with hype cycles.

For 2nd, how would competitors be able to get hands on CRM's data? F500 companies store their sales history and all relevant data on CRM. CRM is not just gonna let them click export download and then upload into their competitors. They are probably going to make it extremely difficult that the custoemr is probably going to be like ah it's not worth it if Salesforce already has serviceable AI agents that are 70-80% of what these new AI companies can do.

You think huge billion dollar corporates that use Salesforce will switch to an open source vibe coded CRM? Salesforce is an institution at this point, with deep enterprise integrations, partner network, system integrators etc. You cant “just” replace lol