CRM
Salesforce, Inc.
stockNYSE

One thing which is incorrect in your analysis: Veeva CRM was built on salesforce. Veeva had an agreement with sfdc so that they would give a part of the CRM licence revenue back to sfdc, Veeva couldn’t do products like Service Cloud or Marketing Cloud based on this agreement because sfdc was doing this. Veeva decided to launch its own full proprietary CRM (Vault CRM). So sfdc was not happy and launched its own life sciences CRM. The large majority of Veeva CRM customers are going to Vault CRM. With Vault CRM Veeva can now sell industry specific product (marketing, service…), which is also adding revenue on the commercial pillar of Veeva’s products.

I am in marketing, using Adobe and many SaaS products involving software development, productivity, CRM, and more. Whenever people mention Artcraft, I know: 1. That person is not in the industry. 2. That person has not used Artcraft and Adobe side by side. 3. That person does not know that over the years, there have been countless startups and open-source projects that tried to be the "alternative" but went nowhere. 4. That person doesn't understand that a moat goes far beyond the actual software.

ADBE, CRM, Zuora, ORCL/Netsuite

|Ticker|\# Shares|Current value|YTD P/L| |:-|:-|:-|:-| |BRK.B|13|6933.88 USD|\+9.24%| |[BRK.NE](http://BRK.NE) (BRK.B CAD hedged)|202|7743.8 CAD|\+4.85%| |POW|37|3428.36 CAD|\+31.2%| |[CRM.NE](http://CRM.NE) (CRM CAD hedged)|55|1000.97 CAD|\+24.84%| |STPL|130|3422.5 CAD|\+5.03%| |FAF|37|2386.6 USD|\+3.77%| |GIB.A|40|4292.26 CAD|\+2.94%| |ADBE|5|1134.74 USD|\+7.56%| |[RDDT.NE](http://RDDT.NE) (RDDT CAD hedged)|193|2870.78 CAD|\+0.7%| |[MCD.NE](http://MCD.NE) (MCD CAD hedged)|25|510.1 CAD|\+1.21%| |SSNC|37|3080.96 USD|\+19.6%| |SAP|8|1809.03 USD|\+18.87%| |MNT (Gold)|58|3731.5 CAD|\-9.04%| |RING|127|1860.49 CAD|\-21.43%| |XID|70|3007.44 CAD|\-15.96%| Thinking of holding BRK, POW, STPL, GIB.A, ADBE, RDDT, MCD (adding more), SSNC, MNT The rest are questionable: FAF, SAP, CRM, RING, XID

It’s Accenture (ACN)! Not software, but the same question you raised: does AI shrink billable hours (your Adobe case) or create more implementation work (your CRM case)? So far bookings are still growing (+5% to $84.5B this year), but next year’s guidance is only 3–6% revenue growth. Would you still use your 11% here?

I've made a CRM full independent, a google sheets-based ERP, my company (small one) gets insane market alpha and automation everywhere (e-mail blacklisting for outreach campaigns), and my girlfriend is getting insane help on her studies (studying for one of the highest gov level jobs in my country) on the back of a 100$ gpt sub and a lovable sub the value per euro spent is fucking insane and what you can do on a 4 man team nowadays is busted as shit. Boss is even looking into other ventures and he plans on max hiring a couple other people for full dev work, but thats about it