CRM
Salesforce, Inc.
stock NYSE

How's your year going? I'm so glad I bought calls in Microslop & gurgle. Blew up my port in Q1/2.
Currently sitting on like 7k of unrealised SaaS losses across CRM, SAP & SHOP & -8k in March '27 dated AEM calls (Gold has also cooked my port).
https://preview.redd.it/53c9oky8ygch1.jpeg?width=1440&format=pjpg&auto=webp&s=e07d7ce0e4dc1d13e53b064b5dedb4e2f66411d6

CRM is like 10x cash flow WTF r u thinking?

I work as a lead AI Solutions Engineer at enterprise technology transformation in a large fintech. I'm on a panel that sits with business leaders and reviews requests and investigates/suggests solutions for business submissions.
In our organization we have NOW, CRM, WKDAY, IBM, Azure, and about 100 other SAAS software. NOW and CRM were recent acquisitions and we are trying to move a lot of the processes onto those platforms. We explore build vs buy and nearly ALL of the decisions are buy / (build but never worth it).
The cost at which IT is billed out and how slow they are due to enterprise bloat makes packaged solutions 1000x more attractive. Both NOW and CRM recently pushed through major price hikes and companies are eating it. I'd guess we will see huge profits coming from SAAS in the next few quarters.

I hold NOW and ADBE, but not CRM. They aren't winning and CRM software is basic CRUD nonsense that can be videcoded VERY quickly.

That's why I only borrow 25-30% of available margin not 100%. All my stocks would have to lose 50% before i get margin called. a lot of stocks i have (NOW, CRM, MSFT, already down like 30-50% from ATHs). META is also already trading at a super low forward pe and i suspect next 2 earnings will be stellar. last Q3 eps was horrendous and if itcrushes eps it has no choice but to fly. for context, if it reports roughly 12 eps each quarter next 2 quarters and trades at the same forward pe it would be a 900$ stock bare minimum

At a PE of <12, there is not a lot of risk in CRM. Stock market is expecting on a 3% growth going forward while operating earnings grew by >20% last year. Ultimately what are you going with, the numbers of via analyst vibe? Value investing is all about independent thinking.

So someone builds an agentic system... You do realize its software right... You need data mcp API .. deep enterprise knowledge stakeholder management relationship... CRM and all the other sw companies have the same... The new entrants do no.... Software engineering might be a risk.. companies themselves are not .. instead they can make sw cheap and sell it.. the competitors can make sw but do not have the enterprise knowledge and relationship . SW will become cheaper but margins will still be high or higher

I'm on a team of executives, directors, and leads (I'm a weirdo cheap contractor) that solely investigates operational efficiencies within a large fintech company. We explore build vs buy, identify major software solutions, and propose solutions. I came from a startup where I built everything with entire agentic workflows and 4 subscriptions.
The operational bloat, lack of unified direction, fear, and regulatory concern will keep IBM, Oracle, MSFT, NOW, CRM, WKDAY on and on in operation FOREVER.
Our procurement team is using spreadsheets right now to track requests (yeah its insane), they are trying to move to some random AI company that sits on top of the 15 systems we have. As part of this panel, we spent 3 weeks in half day meetings coming up with an approach/cost analysis. It seemed pretty clear to me to use our service now implementation (that IT ticketing just moved too) for procurement. The business wanted the flashy new toy, architecture said any implementation would be 5m + and wouldn't commit to a direction or even entertain its actually quite simple (old and haven't developed in a long time).
I jokingly said pay me 5 million, give me claude and access to the systems and I'll stand this up by end of the year. The laughed but proceeded to drag out every conversation committing to a PROPOSAL. I guarantee this project that is a relatively easy service now implementation will get dragged out for the next 5 years.
Directors are asking people for other operational efficiencies that can be gained from this effort and everyone is so afraid (not sure why) to say something is possible. Yeah, a service now implementation can EASILY replace the 15 downstream ticketing and procurement processes but no one will say that. Instead no decision is made and nothing changes. More and more meetings get added to my calendar and nothing gets done.

As buddy below said don't follow anyone's advice and this isn't advice just how things worked out. Lots of little trades then did really good on Canadian bank stocks but sold them and missed a bunch of upside. Bought gold etf when trump got elected sold that early at 4k. Bought USO when the war started and did well but sold before it topped by a good be also bought a bunch of cruise lines in the beginning of the war. Traded CloudFlare when it was going sideways but missed it's current run. Also have held a lot of Canadian pipeline stocks because of the dividend. As you can see I'm all over the place and that just some of it. I've held amzn, NFLX, msft, CRM, now, snow and on and on. Its just stupid and that's why I don't give advice. I thought MU was topped at 450

Calls on CRM? I think it has more to fall but Jimbo Cramer agrees with me so I must be wrong?

Both stories are true at once. Salesforce's own Q1 print had Agentforce ARR at $1.2B, up 205% — but that's \~3% of a $41.5B revenue base. It can triple and barely move overall growth.
The scary line in the KeyBanc note isn't Agentforce, it's the CIO survey: more CIOs plan to deprioritize Salesforce in their budgets than prioritize it. That's the core product — the other 97%. AI budgets are getting carved out of existing SaaS spend.
To your question: the real risk isn't "SaaS can't adopt AI," it's per-seat pricing. Agents don't buy seats — if Agentforce works too well, it cannibalizes what CRM bills for. Consumption pricing is the test, not adoption timing. Anyone actually seeing consumption-based pricing show up in SaaS numbers yet?

NOW and CRM

Ai Wave 2– AI Applications
Who helps customers create economic value from AI?
Business that Apply AI in Enterprise Workflows, Security, CRM, Marketing, Data Platforms, Databases.
Example-
Palantir, ServiceNow, Salesforce, CrowdStrike, Adobe, MongoDB, The Trade Desk

CRM was never the play, it was always MSFT

CRM is cancer lmao

I don't think they'd be replacing end user software like spreadsheets. It's likely more enterprise apps like CRM, analytics and the likes.

The cost to leave with there being no clear leader or cheap alternatives will make most of us (I'm a client) stay right where we are with CRM.
Same goes for MSFT. Azure, O365, and Windows 12 aren't going anywhere.
Home steady people!

I think everyone’s port should have a 3-5% sleeve of CRM, ADBE, MSFT, VEEV, INTU
No more, no less.

They are chasing the SP and rerating their coverage since CRM is flat to down with the AI boom. Fair enough but who knows where it actually ends up in 1 year. We know as much as them.

The part that stands out to me is the price target being removed entirely, not just lowered. That's analysts saying they can't model the outcome, not that they're bearish. Agentforce either hits and CRM re-rates, or it doesn't and the multiple compresses further as growth stalls.

If agents bypass the Salesforce UI entirely, the moat gets thinner regardless of adoption timing.
I'd wait for a few quarters of actual Agentforce revenue disclosure before taking a position. The data, not the narrative.