ACHEUR
Alchemy Pay / Euro
crypto Composite

Case ID: ticket 132133232
My funds have been locked under a “risk control check” for approximately three weeks as a new Binance member. I have completed all requested verification steps, passed the KYC verification and have continued to cooperate with Binance Support. I purchased cryptocurrency via bank ACH transfer into Binance but later due to withdrawal restriction they recommended to sell my cryptocurrency for fiat and send back to bank, and cancel my new account.
I respectfully request that this case be reviewed and escalated, as the restriction has remained unresolved for three weeks despite completion of all required verification and daily reminders to Support staff.
I unfortunately put all my eggs in one basket and would love a quick resolution for my fiat back in my personal bank.
Please resolve this restriction.

Case ID: ticket 132133232
My funds have been locked under a “risk control check” for approximately three weeks as a new Binance member. I have completed all requested verification steps, passed the KYC verification and have continued to cooperate with Binance Support. I purchased cryptocurrency via bank ACH transfer into Binance but later due to withdrawal restriction they recommended to sell my cryptocurrency for fiat and send back to bank, and cancel my new account.
I respectfully request that this case be reviewed and escalated, as the restriction has remained unresolved for three weeks despite completion of all required verification and daily reminders to Support staff.
I unfortunately put all my eggs in one basket and would love a quick resolution for my fiat back in my personal bank.
Please resolve this restriction.