NS
NuStar Energy L.P.
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Currently direct debits and iDEAL payments have:
\- No logo
\- No sanitized name (NS - the dutch railways - appears as 'NS Reizigers B.V.', for example).
\- No assigned category automatically (it's always marked as 'Transfers' even if you choose to always assign it to another category).
\- No field where you can add a description or take a photo of a receipt (the description is automatically filled with some pre-filled jargon that is not particularly useful as a consumer).

Additionally to direct debits:
\- No distinction of whether they are a recurrent debit or one-time one (also no ability to manually select this). This then screws up the 'Scheduled' view of the 'Payments' section of the app which payments that the app assumes that occur monthly but ended up not happening. A couple of examples:
\- In the Netherlands, we pay a monthly fee for our health insurance (recurrent direct debit) plus every time we use the health insurance when we go to a specialist doctor or to the pharmacy (these are usually charged by the health insurance several weeks after the treatment as a one-time direct debit).
\- In the Netherlands, we may pay a monthly subscription to NS which gives is discounts in rides (recurrent direct debit). When the month ends, we then pay the amount we owe to the train company for the rides we did that month (one-time direct debit).
To add to this, revolut.me does not accept payments via iDEAL/Wero 🥲. Paying via iDEAL in payment urls created by your bank is the main way we share bills and payments in the Netherlands. And no, having to go to the app Tikkie, input the amount and generate a payment url (where then the subsequent payments from others appear as 'transfers' in your transaction list with all the problems described above) is **NOT** a proper solution.
This is the main reason why a lot of us won't change from local neobanks like Bunq, where all of these situations are handled with a far better UX. Not to mention that the sub-accounts in Bunq are FAR superior to the Pockets in bunq, where you can easily select which transactions come from which sub-account (even after they confirmed) with one-tap.
To Revolut: when are you going to build a proper banking product for the dutch market that **ACTUALLY** rivals the local players? And why do you seem to penalize users with a far worse UX when they choose to use European payment methods?

Currently direct debits and iDEAL payments have:
\- No logo
\- No sanitized name (NS - the dutch railways - appears as 'NS Reizigers B.V.', for example).
\- No assigned category automatically (it's always marked as 'Transfers' even if you choose to always assign it to another category).
\- No field where you can add a description or take a photo of a receipt (the description is automatically filled with some pre-filled jargon that is not particularly useful as a consumer).

Additionally to direct debits:
\- No distinction of whether they are a recurrent debit or one-time one (also no ability to manually select this). This then screws up the 'Scheduled' view of the 'Payments' section of the app which payments that the app assumes that occur monthly but ended up not happening. A couple of examples:
\- In the Netherlands, we pay a monthly fee for our health insurance (recurrent direct debit) plus every time we use the health insurance when we go to a specialist doctor or to the pharmacy (these are usually charged by the health insurance several weeks after the treatment as a one-time direct debit).
\- In the Netherlands, we may pay a monthly subscription to NS which gives is discounts in rides (recurrent direct debit). When the month ends, we then pay the amount we owe to the train company for the rides we did that month (one-time direct debit).
To add to this, revolut.me does not accept payments via iDEAL/Wero 🥲. Paying via iDEAL in payment urls created by your bank is the main way we share bills and payments in the Netherlands. And no, having to go to the app Tikkie, input the amount and generate a payment url (where then the subsequent payments from others appear as 'transfers' in your transaction list with all the problems described above) is **NOT** a proper solution.
This is the main reason why a lot of us won't change from local neobanks like Bunq, where all of these situations are handled with a far better UX. Not to mention that the sub-accounts in Bunq are FAR superior to the Pockets in bunq, where you can easily select which transactions come from which sub-account (even after they confirmed) with one-tap.
To Revolut: when are you going to build a proper banking product for the dutch market that **ACTUALLY** rivals the local players? And why do you seem to penalize users with a far worse UX when they choose to use European payment methods?