ABC Reddit Mentions | ChartExchange

Serious question: Is this a platform that your team is proud of? I'm genuinely curious because I moved to your platform to daily trade, but the bugs and glitches have cost me several opportunities. It honestly has me questioning if this is intentional to push investors toward calling to make trades to secure brokerage fees.
To be transparent, this is **not** the first I've tried to address these issues; I am doing my due diligence for myself and your other customers, however, I am growing tired and my patience is wearing thin. I have called and spoken with your technical support group, submitted multiple feedback forms, uninstalled/reinstalled the app, reinstalled previous versions, used a completely different pc, reformatted the drive and installed a fresh version of Windows, etc... all to no avail.
This is a partial list of issues with ad hoc "fixes":
* Recent Positions failing to show. When I purchase shares, they often do not show appropriately in my positions. By this, I mean that I have to go into the filters, toggle "Cash" on and off, and then they show, but they do not have a "Type" which should be "Margin". When they show this way, I can't do anything with them. Closing the application and reopening as an Admin will sometimes fix it, but it's a 50% success rate, and by then, my window to resell at a profit has already passed. Otherwise, waiting until the following business day is the only thing that forces these shares into a Position that I can see and manage within the app.
* Buy/Sell randomly failing with errors. This does not happen frequently, but it should not happen at all. Seemingly randomly, when I try to buy or sell shares, I will receive an error stating something to the effect of "the number of shares exceeds....". I receive this error more when I try to sell shares than when I try to buy. Because I know the number of shares that I have in my positions, I generally know that this is incorrectly. Closing the application and reopening has resolved this every time it has occurred, but again, has generally involved me losing an opportunity to sell for a gain.
* Holding Positions longer than the website data. As I attempt to trade throughout the day, it's inevitable that, at some point, my Positions will not update within the app and I'll be stuck from buying/selling until it decides to update. If I check my positions on the website, they've already been traded and there's nothing else I can do, except open/close the app and hope that it eventually catches up.
* A very minor complaint about the most recent update. I'm throwing this in because of the most recent (4.5.1) update, mainly because it's annoying, but it's nowhere near as crucial as the above listed bullet points. With the latest update, when I try to initiate multiple trade windows from the same Chart, I have to unlink the Chart before doing so. For example, I'm initiating a buy from Chart ABC buy I want to buy from Account #1 and from Account #2, I now have to unlink the chart to have those windows open without replacing each other. Again, it's not a huge issue, I just don't understand the need for that change as part of an update.
Maybe (hopefully) I'm the only user experiencing these issues. Full transparency, I don't want to move to a competitor, but I do feel as though I'm running out of options. I moved to Fidelity from TRP specifically to day trade, but I can't do that with this application and am exploring a competitor's platform now. Most of the Fidelity staff I've talked to over the phone (excluding the dude from Massachusetts) have all been extremely helpful and knowledgeable. I'm hoping that this finds someone who cares enough to escalate this, instead of telling me "well, at least your trading with retirement accounts so it's not that important". And yes, that's the paraphrased version of what I was told on the phone last week by the technical support guy at Fidelity.

document.getElementById("LVRHjX").onerror = function(){this.style.display='none';}; .dark-mode .y15stt{ color: white; background-color: #333333; border: 2px solid white; }.light-mode .y15stt{ color: #333333; background-color: white; border: 2px solid #333333; }ABCAMERISOURCEBERGEN CORPstock NYSE

ABC
AMERISOURCEBERGEN CORP
stock NYSE