Messagepoint Named a Leader in the 2026 IDC MarketScape for Intelligent Customer Communication Management
TORONTO--(BUSINESS WIRE)--Messagepoint today announced that it has been named a Leader in the IDC MarketScape: Worldwide Intelligent Customer Communication Management 2026 Vendor Assessment (Doc. #US54131626, September 2026).The IDC MarketScape evaluates vendors serving the worldwide customer communication management (CCM) market. The 2026 assessment examines the strength and maturity of vendors’ AI and automation strategies, their governance and compliance capabilities as AI takes on more work,