Genesys Expands Forward-Deployed Engineering to Speed Time to Value for Agentic CX
SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global leader in agentic orchestration for customer experience (CX), today announced the expansion of its forward-deployed engineering (FDE) capabilities to help enterprises operationalize agentic AI across the customer experience. Genesys FDE teams work alongside customers on high-value agentic AI use cases, combining CX expertise, technical depth and transformation experience to move them from concept to production faster.Genesys FDE teams help custo