Business Wire | Aug 12, 2020 07:30AM EDT

Arcos Dorados Reports Second Quarter 2020 Financial Results

Aug. 12, 2020

MONTEVIDEO, Uruguay--(BUSINESS WIRE)--Aug. 12, 2020--Arcos Dorados Holdings, Inc. (NYSE: ARCO) ("Arcos Dorados" or the "Company"), Latin America's largest restaurant chain and the world's largest independent McDonald's franchisee, today reported unaudited results for the three months ended June 30, 2020.

Second Quarter 2020 Highlights - Excluding Venezuela

* Consolidated revenues were 59.5% lower in US dollars versus the second quarter of 2019. On a constant currency basis1, consolidated revenues declined 49.9%. * Systemwide comparable sales1 declined 51.0% versus the prior-year quarter, which included strong sequential monthly improvement after the 63.8% decline in April. * Consolidated Adjusted EBITDA1 margin contracted to negative (14.3)% compared to 7.8% in the prior-year quarter due to the abrupt and significant sales decline, particularly in April. * Basic net loss was $(0.43) per share, compared to basic net income of $0.05 per share in the prior year quarter. * Net Debt to Adjusted EBITDA ratio was 3.4x at the end of the second quarter, versus 1.6x at the end of 2019. * Approximately 91% of the Company's systemwide restaurants were operating as of the date of this release, with approximately 40% operating all sales segments.

1 For definitions please refer to page 14 of this document.

"The resilience of the Arcos Dorados System was on full display during the second quarter of 2020. Working closely with our partners, we quickly adapted to the abrupt interruption to our business across the region. We gradually re-opened Latin America and the Caribbean's largest quick service restaurant ("QSR") portfolio, including the highest number of Free-standing locations, and leveraged the Three D's of Drive-thru, Delivery and Digital to generate a significant recovery in sales and profitability trends.

Both the Drive-thru and Delivery segments experienced impressive growth and, together generated 80% of second quarter sales. Our Digital Platform, which includes our Delivery segment, industry-leading Mobile App, self-ordering kiosks in our 710 Experience of the Future restaurants, growing CRM capabilities and increasingly sophisticated digital marketing tools, generated 40% of second quarter sales.

The rapid improvement in topline translated into a strong rebound in profitability as well. Our proactive cost and expense reduction initiatives combined with important improvements in operational efficiency generated nearly breakeven EBITDA at the divisional level in June. In fact, eight of our markets generated positive EBITDA in the last month of the quarter, including Brazil and several of our 'hard currency' markets, especially in NOLAD and the Caribbean. The recovery continued in July, with consolidated EBITDA already in positive territory.

Our supply chain operated without interruptions thanks to the hard work of our team and our supportive supplier network, which has kept cost increases well under control. We have also successfully converted a significant portion of our fixed costs into variable costs. These measures, combined with other cash management actions, allowed us to stabilize our cash flows by the end of April, thus limiting the amount of short-term borrowing we will need to navigate the crisis.

Consumers across Latin America and the Caribbean remain concerned with the health risks associated with the COVID-19 virus, and we addressed their worries with our McProtegidos, or McSafe, Program. Every one of our more than 2,200 restaurants in the region features signage designed to communicate safety, employees outfitted with appropriate personal protective equipment as well as acrylic barriers and other social distancing mechanisms to ensure all who enter feel safe. Not surprisingly, weekly consumer surveys in all our main markets show McDonald's is by far the most trusted brand in the QSR industry.

We are confident that we have the best brand, restaurant portfolio, employees and System to emerge in an even stronger competitive position than we entered the crisis. Our focus will remain on investing in our existing restaurants and expanding our digital capabilities to accelerate the future growth of our business," said Marcelo Rabach, Chief Executive Officer of Arcos Dorados.

Second Quarter 2020 Results

Consolidated

Figure 1. AD Holdings Inc Consolidated: Key Financial Results (In millions of U.S. dollars, except as noted) Currency Constant Translation Currency 2Q19 - Excl. Growth Venezuela 2Q20 % As (a) Venezuela - Excl. (d) (a+b+c+d) Reported (b) Venezuela (c) Total Restaurants 2,229 2,291 (Units) Sales by 688.4 (64.4 ) (342.2 ) (2.1 ) 279.7 -59.4 % Company-operated Restaurants Revenues from 35.3 (4.3 ) (17.9 ) (0.3 ) 12.8 -63.7 % franchised restaurants Total Revenues 723.7 (68.7 ) (360.1 ) (2.4 ) 292.5 -59.6 %

Adjusted EBITDA 55.8 13.9 (112.1 ) (0.4 ) (42.9 ) -176.9 %

Adjusted EBITDA 7.7 % -14.7 % Margin Net income (loss) 10.4 36.3 (134.7 ) (1.5 ) (89.5 ) -959.1 % attributable to AD No. of shares 203,841 204,317 outstanding (thousands) EPS (US$/Share) 0.05 (0.44 )

(2Q20 = 2Q19 + Currency Translation Excl. Venezuela + Constant Currency Growth Excl. Venezuela + Venezuela). Refer to "Definitions" section for further detail.

Arcos Dorados' consolidated results may continue to be impacted by Venezuela's macroeconomic volatility, including the ongoing hyperinflationary environment, which could lead the Company to record significant non-cash accounting charges to operations in this market. As such, even though particularly in the second quarter there are no material impacts, the discussion of the Company's operating performance is focused on consolidated results that exclude Venezuela.

Main variations in Other Operating Income / (Expenses), net

Included in Adjusted EBITDA: The negative variation in other operating income / (expense) is mainly explained by the recognition of food donations related to COVID-19.

Excluded from Adjusted EBITDA: The negative variation is mainly explained by impairment charges of $3.8 million in this year's second quarter.

Second quarter net loss attributable to the Company totaled $(89.5) million, compared to net income of $10.4 million in the same period of 2019. Arcos Dorados' reported loss per share of $(0.44) in the second quarter of 2020 compared to earnings of $0.05 in the corresponding 2019 period. Total weighted average shares for the second quarter of 2020 amounted to 204,317,323 compared to 203,840,735 in the prior year's quarter.

Consolidated - excluding Venezuela

Figure 2. AD Holdings Inc Consolidated - Excluding Venezuela: Key Financial Results (In millions of U.S. dollars, except as noted) Currency Constant % 2Q19 Translation Currency 2Q20 % US Constant (a) (b) Growth (a+b+c) Dollars Currency (c) Total Restaurants 2,109 2,173 (Units) Sales by 686.0 (64.4 ) (342.2 ) 279.4 -59.3 % -49.9 % Company-operated Restaurants Revenues from 35.0 (4.3 ) (17.9 ) 12.8 -63.5 % -51.1 % franchised restaurants Total Revenues 721.0 (68.7 ) (360.1 ) 292.2 -59.5 % -49.9 %

Systemwide -51.0 % Comparable Sales Adjusted EBITDA 56.6 13.8 (112.1 ) (41.7 ) -173.6 % -198.1 %

Adjusted EBITDA 7.8 % -14.3 % Margin Net income (loss) 11.0 36.3 (134.7 ) (87.4 ) -896.1 % -1227.5 % attributable to AD No. of shares 203,841 204,317 outstanding (thousands) EPS (US$/Share) 0.05 (0.43 )

Excluding Arcos Dorados' Venezuelan operation, total revenues in US dollars decreased 59.5% year-over-year, due to the strong decline in constant currency of 49.9%, from the impact of the COVID-19 pandemic, as well as the significant average depreciation of key local currencies, including the Brazilian real, the Argentine peso and the Mexican peso.

The percentage of restaurants operating at least one sales segment increased sequentially from 55% at the beginning of the second quarter to 71%, 78% and 88% at the end of April, May and June, respectively. The steady re-opening of restaurants across all divisions, combined with the strong growth in the Company's drive-thru and delivery segments, drove the sequential improvement of systemwide comparable sales over the course of the quarter, which declined by 63.8%, 49.1% and 40.7% in April, May and June, respectively. Systemwide comparable sales for the quarter were down 51.0%.

By the end of June, sales at many of the Company's Free-standing restaurants had recovered to more than 90% of the prior year's levels, including in Brazil. In other markets, particularly in the Caribbean, many Free-standing restaurants began generating positive sales growth versus the prior year, despite being unable to re-open their dining rooms for most, or all, of the second quarter. Mall and Food Court restaurants also began to reopen toward the end of the quarter, but sales and guest traffic remained significantly impacted by limited operating hours and closed seating areas in most malls.

Second quarter consolidated Adjusted EBITDA, excluding Venezuela, declined to a negative $(41.7) million. The positive currency translation figure in the quarter reflects the impact of the depreciation of various currencies in the region on those countries' negative Adjusted EBITDA results. Sales declines in all the Company's markets, as a consequence of the COVID-19 pandemic, drove a consolidated Adjusted EBITDA margin contraction of 22.1 percentage points to negative (14.3)%.

Consolidated G&A expenses decreased 29.9% year-over-year in US dollars, or 11.5% in constant currency terms, but were up 5.3 percentage points as a percentage of revenues, due to the significant decline in sales from the COVID-19 pandemic.

The Company continued taking proactive cost saving and cash management initiatives throughout the second quarter, which stabilized operating cash flow by the end of April.

Non-operating Results

Arcos Dorados' non-operating results for the second quarter, excluding Venezuela, contain a $4.1 million non-cash foreign currency exchange loss, compared to a non-cash gain of $4.3 million in the same period of 2019. This result mainly reflects the impact of the depreciation of the Brazilian real from the previous quarter-end, compared to an appreciation in the same period of last year, on intercompany balances. The Company also recorded a non-cash gain of $8.7 million, related to transactions with certain securities. Net interest expense was $1.6 million higher year-over-year. Excluding Venezuela, the Company estimated income tax expenses of $2.4 million in the second quarter, compared to $5.8 million in the prior-year period.

Second quarter net loss attributable to the Company, excluding Venezuela, totaled $(87.4) million, compared to net income of $11.0 million in the prior year period. Net loss per share of $(0.43) in the second quarter 2020, excluding Venezuela, compared to earnings per share of $0.05 in the prior year quarter.

Analysis by Division:

Brazil Division

Figure 3. Brazil Division: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant % 2Q19 Translation Currency 2Q20 % As Constant (a) (b) Growth (a+b+c) Reported Currency (c)Total Restaurants (Units) 975 1,024

Total Revenues 329.3 (48.9) (148.2) 132.2 -59.8% -45.0%

Systemwide Comparable -46.3%SalesAdjusted EBITDA 44.2 2.8 (54.1) (7.1) -116.1% -122.3%

Adjusted EBITDA Margin 13.4% -5.4% -18.8%

As reported revenues decreased 59.8%, due to the impact of the COVID-19 pandemic, in addition to the 27% year-over-year average depreciation of the Brazilian real against the US dollar. Systemwide comparable sales decreased 46.3%, with a strong sequential improvement over the course of the quarter, from declines of 54.2% to 45.7% to 39.1% in April, May and June, respectively.

Almost 55% of the division's restaurants are street-facing, which includes more than 460 Free-standing restaurants, or 2.5 times as many Free-standing units than its closest competitor. Nearly all Free-standing restaurants remained open throughout the quarter and had recovered to more than 90% of the prior year's levels, by the end of June. Shopping malls began slowly re-opening over the course of the quarter, but performance in the Company's mall-based restaurants continued to underperform due to limited mall operating hours and capacity restrictions, along with consumer concerns related to health and safety. The Brazil division was operating over 85% of its restaurants at the end of the quarter, and 91% as of the date of this press release.

Marketing activities for the second quarter included the launch of the McProtegidos Program, which aims to ensure a safe environment for guests and employees. Also during the quarter, the Company strengthened the Drive-thru channel by offering exclusive promotions and increasing media exposure to promote it as the safest, most convenient and contactless way to enjoy the McDonald?s experience. Delivery continued to be a key sales driver, through strong partnerships with the most important 3PO's in the country and significant improvements in the speed of service, generating higher customer satisfaction. Digital sales continued growing through segmented offers and promotions within the McDonald's App, reaching the highest level of penetration so far, and clearly ahead of any other brand in the industry.

As reported Adjusted EBITDA was negative $(7.1) million as the decline in sales outpaced the reduction in costs and expenses during the quarter.

NOLAD

Figure 4. NOLAD Division: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant % 2Q19 Translation Currency 2Q20 % As Constant (a) (b) Growth (a+b+c) Reported Currency (c)Total Restaurants 525 531 (Units) Total Revenues 107.4 (3.3 ) (52.1 ) 51.9 -51.7 % -48.5 %

Systemwide Comparable -50.7 %SalesAdjusted EBITDA 9.0 1.2 (14.3 ) (4.1 ) -145.2 % -158.7 %

Adjusted EBITDA Margin 8.4 % -7.8 % -16.2 %

As reported revenues decreased 51.7%, due to the impact of the COVID-19 pandemic on all three of the division's countries. Systemwide comparable sales decreased 50.7% in the quarter, however there was a strong sequential improvement over the course of the quarter, from declines of 61.6%, 46.5% and 43.9% in April, May and June, respectively.

Almost 90% of the division's restaurants were operational at the end of the second quarter. As of the date of this press release, NOLAD was operating 91% of its restaurants.

During the quarter, marketing activities were focused on the implementation of the McProtegidos Program, which has helped position the McDonald's brand as the leading QSR restaurant in terms of safety for guests and employees. In Mexico, Panama and Costa Rica, the Drive-thru channel became a strong sales engine with dedicated promotions and improved operations. Also in the quarter, the Company continued to enhance the value proposition in all three countries, by promoting family bundles, such as the Family Box, which is an attractive option for families, as they can mix and match combos at an attractive price.

As reported Adjusted EBITDA was negative $(4.1) million as the decline in sales outpaced the reduction in costs and expenses during the quarter.

SLAD

Figure 5. SLAD Division: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant % 2Q19 Translation Currency 2Q20 % As Constant (a) (b) Growth (a+b+c) Reported Currency (c)Total Restaurants 393 402 (Units) Total Revenues 185.2 (14.8 ) (125.7 ) 44.7 -75.9 % -67.9 %

Systemwide Comparable -68.2 %SalesAdjusted EBITDA 14.1 6.2 (37.9 ) (17.5 ) -224.3 % -268.2 %

Adjusted EBITDA Margin 7.6 % -39.2 % -46.8 %

As reported revenues decreased 75.9%, due to the impact of the COVID-19 pandemic, in addition to the 35% year-over-year average depreciation of the Argentine peso against the US dollar. Systemwide comparable sales decreased 68.2%, with a strong sequential improvement over the course of the quarter, with declines of 85.9%, 65.8% and 54.4% in April, May and June, respectively.

At the end of the quarter, almost 85% of the division's restaurants, out of which 60% are street-facing, were operating, with all restaurants open in Ecuador and Uruguay. Since the beginning of the crisis, SLAD has seen the region's longest-lasting and most restrictive government measures to control the spread of the virus. However, as of the date of this press release, 87% of the restaurants in SLAD were operating some or all sales segments.

Marketing activities included the launch of the McProtegidos Program, which was well received by customers and employees, as it gives them a true sense of the commitment from Arcos Dorados to ensure a safe environment for everyone. This program was highlighted by several news outlets as an example of how restaurants should prepare for the new normal, and it was also used by government officials, in some countries, as the standard for the industry. Digital sales continued performing well with segmented offers within the McDonalds App. During the quarter, the Company launched, for the first time, the Mobile Order and Pick-up functionality in Argentina, which gives customers unprecedented convenience and safety. In the Dessert category, the Company launched a line of family size ice cream, which is an ideal option for a family dessert or snack available through the Delivery and Drive-thru channels.

Adjusted EBITDA was negative $(17.5) million for the quarter as the decline in sales outpaced the reduction in costs and expenses during the quarter.

Caribbean Division

Figure 6. Caribbean Division: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant Translation Currency 2Q19 - Excl. Growth Venezuela 2Q20 % As (a) Venezuela - Excl. (d) (a+b+c+d) Reported (b) Venezuela (c)Total Restaurants 336 336 (Units) Total Revenues 101.8 (1.6 ) (34.1 ) (2.5 ) 63.7 -37.5 %

Adjusted EBITDA 4.3 0.7 (7.9 ) (0.4 ) (3.3 ) -176.7 %

Adjusted EBITDA 4.2 % -5.2 % -9.4 %Margin

The Caribbean division's results may continue to be impacted by Venezuela's macroeconomic volatility, including the ongoing hyperinflationary environment, which could lead the Company to record significant non-cash accounting charges to operations in this market. As such, even though particularly in the second quarter there are no material impacts, the discussion of the Caribbean division's operating performance focuses on results that exclude the Company's operations in this country.

Caribbean Division - excluding Venezuela

Figure 7. Caribbean Division - Excluding Venezuela: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant % 2Q19 Translation Currency 2Q20 % US Constant (a) (b) Growth (a+b+c) Dollars Currency (c)Total Restaurants 216 216 (Units) Total Revenues 99.0 (1.6 ) (34.1 ) 63.3 -36.1 % -34.4 %

Systemwide Comparable -40.4 %SalesAdjusted EBITDA 5.1 0.7 (7.9 ) (2.1 ) -140.6 % -154.8 %

Adjusted EBITDA Margin 5.1 % -3.3 % -8.4 %

Revenues in the Caribbean division, excluding Venezuela, decreased 36.1% in US dollars mainly due to the impact of the COVID-19 pandemic and the 17% year-over-year average depreciation of the Colombian peso against the US dollar. Systemwide comparable sales decreased 40.4%, with a material sequential improvement over the course of the quarter, from declines of 69.2%, 36.0% and 17.2% in April, May and June, respectively.

All but five restaurants were operating at the end of the quarter, with 77% being street-facing. Free-standing restaurants began generating positive sales growth versus the prior year, despite being unable to re-open dining rooms for most, or all, of the second quarter. As of the date of this press release, 96% of the division's restaurants were operating.

Marketing activities included the introduction of the "Incondicionales" value platform in Colombia and family bundles in Puerto Rico, promoting and driving traffic in the breakfast daypart. Also in the quarter, the Company continued focusing on the Drive-thru segment, with significant improvements in operations and reduced service time, enhancing the customer experience. Delivery was another key contributor to sales growth in the quarter. Like in the other three divisions, the Company launched the McProtegidos Program, which was very well received by customers and employees.

Adjusted EBITDA in the quarter was negative $(2.1) million as the decline in sales outpaced the reduction in costs and expenses during the quarter.

New Unit Development

Figure 8. Total Restaurants (eop)* June March December September June 2020 2020 2019 2019 2019Brazil 1,024 1,025 1,023 984 975

NOLAD 530 531 530 525 525

SLAD 402 406 404 395 393

Caribbean 335 336 336 335 336

TOTAL 2,291 2,298 2,293 2,239 2,229

* Considers Company-operated and franchised restaurants at period-end

Figure 9. CurrentFootprint Store Type* Ownership McCafes Dessert Centers FS & MS & Company Franchised IS FC OperatedBrazil 554 470 612 412 81 2,004

NOLAD 323 207 368 162 13 638

SLAD 237 165 350 52 127 399

Caribbean 260 75 283 52 37 349

TOTAL 1,374 917 1,613 678 258 3,390

* FS: Free-Standing; IS: In-Store; MS: Mall Store; FC: Food Court.

The Company opened 84 new restaurants during the twelve-month period ended June 30, 2020. At the end of the second quarter, the Company had 710 Experience of the Future Restaurants.

Balance Sheet & Cash Flow Highlights

Cash and cash equivalents were $122.1 million as of June 30, 2020. The Company's total financial debt (including derivative instruments) was $667.4 million. Net debt (Total Financial Debt minus Cash and cash equivalents) was $545.3 million, while the Net Debt/Adjusted EBITDA ratio was 3.4x at the end of the reporting period.

Figure 10. Consolidated Financial Ratios(In thousands of U.S. dollars, except ratios) June 30 December 31

2020 2019

Cash & cash equivalents (i) 122,103 121,905

Total Financial Debt (ii) 667,382 595,781

Net Financial Debt (iii) 545,279 473,876

Total Financial Debt / LTM Adjusted EBITDA ratio 4.1 2.0

Net Financial Debt / LTM Adjusted EBITDA ratio 3.4 1.6

(i) Cash & cash equivalents includes Short-term investment(ii)Total financial debt includes long-term debt and derivative instruments(including the asset portion of derivatives amounting to $116.6 million and$57.8 million as a reduction of financial debt as of June 30, 2020 and December31, 2019, respectively).(iii) Total financial debt less cash and cash equivalents.

Net cash used in operating activities for the first six months totaled $78.8 million, while cash used in net investing activities totaled $52.5 million. Capital expenditures for the first six months totaled $52.6 million, compared to $93.6 million in the previous year's period. Net cash provided by financing activities was $142.4 million, which included $154.7 million of net short-term borrowings.

First Half 2020

Excluding the Venezuelan operation and for the six months ended June 30, 2020, the Company's revenues, in US dollars, decreased by 37.3% to $908.1 million, heavily impacted by the COVID-19 pandemic. This led to a significant de-leveraging of the Company's costs and expenses and a negative adjusted EBITDA of $(11.7) million.

Year-to-date consolidated net loss amounted to $(137.7) million, compared with net income of $25.5 million in the first half of 2019.

Recent Developments

Royalty Payments

In connection with the COVID-19 pandemic, McDonald's had previously agreed to defer all royalty payments, whether they are related to Company-operated or sub-franchisee-operated restaurants, for March, April, May and June 2020 sales, until 2021. This deferral has been extended to include royalty payments for July 2020 sales, which will now also be paid in 2021.

Dividends

On July 6, 2020, Arcos Dorados' shareholders and its Board of Directors approved a stock dividend for distribution on August 12, 2020, in lieu of the two remaining cash dividend payments scheduled for August and December 2020. While prioritizing the Company's cash position during the unprecedented COVID-19 pandemic, the stock dividend allows the Board to maintain its commitment to shareholders.

Master Franchise Agreement (MFA) - Debt Covenants

The MFA requires the Company, among other obligations, to maintain a minimum fixed charge coverage ratio of at least equal to 1.50x as well as a maximum lease-adjusted, gross leverage ratio of 4.25x. As of June 30, 2020, the Company was not in compliance with the ratio requirements mentioned above. However, McDonald's Corporation granted the Company limited waivers from June 30 through and including December 31, 2020, during which time the Company is not required to comply with the financial ratios set forth in the MFA.

Revolving Credit Facility Covenant

On July 13, 2020 the Company received a waiver for the Net Debt to EBITDA ratio requirement of the committed revolving credit facility with JP Morgan, which expires on December 11, 2020, subject to certain conditions.

Definitions

Systemwide comparable sales growth: refers to the change, measured in constant currency, in our Company-operated and franchised restaurant sales in one period from a comparable period for restaurants that have been open for thirteen months or longer. While sales by our franchisees are not recorded as revenues by us, we believe the information is important in understanding our financial performance because these sales are the basis on which we calculate and record franchised revenues and are indicative of the financial health of our franchisee base.

Constant currency basis: refers to amounts calculated using the same exchange rate over the periods under comparison to remove the effects of currency fluctuations from this trend analysis. To better discern underlying business trends, this release uses non-GAAP financial measures that segregate year-over-year growth into two categories: (i) currency translation, (ii) constant currency growth. (i) Currency translation reflects the impact on growth of the appreciation or depreciation of the local currencies in which we conduct our business against the US dollar (the currency in which our financial statements are prepared). (ii) Constant currency growth reflects the underlying growth of the business excluding the effect from currency translation.

Excluding Venezuela basis: due to the ongoing political and macroeconomic uncertainty prevailing in Venezuela, and in order to provide greater clarity and visibility on the Company's financial and operating overall performance, this release focuses on the results on an "Excluding-Venezuela" basis, which is non-GAAP measure.

Adjusted EBITDA: In addition to financial measures prepared in accordance with the general accepted accounting principles (GAAP), within this press release and the accompanying tables, we use a non-GAAP financial measure titled 'Adjusted EBITDA'. We use Adjusted EBITDA to facilitate operating performance comparisons from period to period.

Adjusted EBITDA is defined as our operating income plus depreciation and amortization plus/minus the following losses/gains included within other operating income (expenses), net, and within general and administrative expenses in our statement of income: gains from sale or insurance recovery of property and equipment; write-offs of property and equipment; impairment of long-lived assets and goodwill; reorganization and optimization plan expenses; and incremental compensation related to the modification of our 2008 long-term incentive plan.

We believe Adjusted EBITDA facilitates company-to-company operating performance comparisons by backing out potential differences caused by variations such as capital structures (affecting net interest expense and other financial charges), taxation (affecting income tax expense) and the age and book depreciation of facilities and equipment (affecting relative depreciation expense), which may vary for different companies for reasons unrelated to operating performance. Figure 11 of this earnings release include a reconciliation for Adjusted EBITDA. For more information, please see Adjusted EBITDA reconciliation in Note 9 of our quarter-end financial statements (6-K Form) filed today with the S.E.C.

About Arcos Dorados

Arcos Dorados is the world's largest independent McDonald's franchisee, operating the largest quick service restaurant chain in Latin America and the Caribbean. It has the exclusive right to own, operate and grant franchises of McDonald's restaurants in 20 Latin American and Caribbean countries and territories with more than 2,200 restaurants, operated by the Company or by its sub-franchisees, that together employ over 100 thousand people (as of 06/30/2020). The Company is also committed to the development of the communities in which it operates, to providing young people their first formal job opportunities and to utilize its Scale for Good to achieve a positive environmental impact. Arcos Dorados is listed for trading on the New York Stock Exchange (NYSE: ARCO). To learn more about the Company, please visit the Investors section of our website: www.arcosdorados.com/ir.

Cautionary Statement on Forward-Looking Statements

This press release contains forward-looking statements. The forward-looking statements contained herein include statements about the Company's business prospects, its ability to attract customers, its affordable platform, its expectation for revenue generation and its outlook and guidance for 2020. These statements are subject to the general risks inherent in Arcos Dorados' business. These expectations may or may not be realized. Some of these expectations may be based upon assumptions or judgments that prove to be incorrect. In addition, Arcos Dorados' business and operations involve numerous risks and uncertainties, many of which are beyond the control of Arcos Dorados, which could result in Arcos Dorados' expectations not being realized or otherwise materially affect the financial condition, results of operations and cash flows of Arcos Dorados. Additional information relating to the uncertainties affecting Arcos Dorados' business is contained in its filings with the Securities and Exchange Commission. The forward-looking statements are made only as of the date hereof, and Arcos Dorados does not undertake any obligation to (and expressly disclaims any obligation to) update any forward-looking statements to reflect events or circumstances after the date such statements were made, or to reflect the occurrence of unanticipated events.

Second Quarter 2020 Consolidated Results(In thousands of U.S. dollars, except per share data)

Figure 11. Second Quarter 2020 Consolidated Results (In thousands of U.S. dollars, except per share data) For Three-Months ended For Six-Months ended June 30, June 30, 2020 2019 2020 2019

REVENUES Sales by 279,707 688,397 867,244 1,383,781 Company-operated restaurantsRevenues from 12,817 35,348 42,784 70,962 franchised restaurantsTotal Revenues 292,524 723,745 910,028 1,454,743

OPERATING COSTS AND EXPENSESCompany-operatedrestaurant expenses:Food and paper (101,645 ) (248,583 ) (313,501 ) (495,618 )

Payroll and (71,785 ) (142,759 ) (205,984 ) (284,815 )employee benefitsOccupancy and (125,617 ) (197,242 ) (313,722 ) (397,146 )other operating expensesRoyalty fees (16,545 ) (38,433 ) (50,669 ) (77,763 )

Franchisedrestaurants - (10,171 ) (17,834 ) (19,952 ) (35,708 )occupancyexpensesGeneral and (37,249 ) (53,500 ) (86,047 ) (105,859 )administrative expensesOther operating (6,789 ) 351 (4,566 ) (768 )(expenses) income, netTotal operating (369,801 ) (698,000 ) (994,441 ) (1,397,677 )costs and expensesOperating income (77,277 ) 25,745 (84,413 ) 57,066

Net interest (14,832 ) (13,230 ) (29,228 ) (25,676 )expenseGain (loss) from 29 (1,199 ) (462 ) (430 )derivative instrumentsGain from 8,705 12,952 securities - -

Foreign currency (3,806 ) 4,110 (36,440 ) 5,648 exchange resultsOther 26 (12 ) (20 ) (97 )non-operating expenses, netIncome before (87,155 ) 15,414 (137,611 ) 36,511 income taxesIncome tax (2,426 ) (4,980 ) (4,295 ) (13,857 )expenseNet income (89,581 ) 10,434 (141,906 ) 22,654

Net incomeattributable to 38 (11 ) 30 (69 )non-controllinginterestsNet incomeattributable to (89,543 ) 10,423 (141,876 ) 22,585 Arcos DoradosHoldings Inc.Earnings pershare information ($ per share):Basic net income -0.44 0.05 -0.69 0.11 per common shareWeighted-averagenumber of common 204,317,323 203,840,735 204,317,323 203,937,437 sharesoutstanding-BasicAdjusted EBITDA ReconciliationOperating income (77,277 ) 25,745 (84,413 ) 57,066

Depreciation and 30,277 30,321 65,623 59,268 amortizationOperating chargesexcluded from 4,096 (250 ) 4,406 99 EBITDAcomputationAdjusted EBITDA (42,904 ) 55,816 (14,384 ) 116,433

Adjusted EBITDA -14.7 % 7.7 % -1.6 % 8.0 %Margin as % of total revenues

Second Quarter 2020 Consolidated Results - Excluding Venezuela(In thousands of U.S. dollars, except per share data)

Figure 12. Second Quarter 2020 Consolidated Results - Excluding Venezuela (In thousands of U.S. dollars, except per share data) For Three-Months ended For Six-Months ended June 30, June 30, 2020 2019 2020 2019

REVENUES Sales by 279,419 686,021 865,533 1,378,703 Company-operated restaurantsRevenues from 12,779 35,004 42,573 70,264 franchised restaurantsTotal Revenues 292,199 721,025 908,106 1,448,967

OPERATING COSTS AND EXPENSESCompany-operatedrestaurant expenses:Food and paper (101,783 ) (248,102 ) (313,255 ) (495,366 )

Payroll and (71,606 ) (142,470 ) (205,340 ) (284,247 )employee benefitsOccupancy and (125,080 ) (196,037 ) (312,157 ) (394,691 )other operating expensesRoyalty fees (16,545 ) (38,433 ) (50,669 ) (77,763 )

Franchisedrestaurants - (10,101 ) (17,712 ) (19,729 ) (35,460 )occupancyexpensesGeneral and (36,720 ) (52,348 ) (84,524 ) (103,612 )administrative expensesOther operating (5,243 ) 945 (2,606 ) 2,023 (expenses) income, netTotal operating (367,079 ) (694,157 ) (988,280 ) (1,389,116 )costs and expensesOperating income (74,880 ) 26,868 (80,174 ) 59,851

Net interest (14,832 ) (13,230 ) (29,230 ) (25,676 )expenseGain (loss) from 29 (1,199 ) (462 ) (430 )derivative instrumentsGain from 8,705 12,952 securities - -

Foreign currency (4,080 ) 4,336 (36,551 ) 5,783 exchange resultsOther 26 (12 ) (20 ) (97 )non-operating expenses, netIncome before (85,032 ) 16,763 (133,485 ) 39,431 income taxesIncome tax (2,412 ) (5,775 ) (4,279 ) (13,847 )expenseNet income (87,445 ) 10,988 (137,765 ) 25,584

Net incomeattributable to 38 (11 ) 30 (69 )non-controllinginterestsNet incomeattributable to (87,407 ) 10,977 (137,735 ) 25,515 Arcos DoradosHoldings Inc.Earnings pershare information ($ per share):Basic net income $ ) $ 0.05 $ ) $ 0.13 per common share (0.43 (0.67

Weighted-averagenumber of common 204,317,323 203,840,735 204,317,323 203,937,437 sharesoutstanding-BasicAdjusted EBITDA ReconciliationOperating income (74,880 ) 26,868 (80,174 ) 59,851

Depreciation and 29,958 29,982 64,932 58,405 amortizationOperating chargesexcluded from 3,246 (250 ) 3,573 99 EBITDAcomputationAdjusted EBITDA (41,676 ) 56,600 (11,669 ) 118,355

Adjusted EBITDA -14.3 % 7.8 % -1.3 % 8.2 %Margin as % of total revenues

Second Quarter 2020 Results by Division(In thousands of U.S. dollars)

Figure 13. Second Quarter 2020 ConsolidatedResults by Division (In thousands of U.S. dollars) 2Q YTD Three-Months ended % Incr. Constant Six-Months ended % Incr. Constant June 30, / Currency June 30, / Currency 2020 2019 (Decr) Incr/ 2020 2019 (Decr) Incr/ (Decr)% (Decr)%Revenues Brazil 132,234 329,298 -59.8 % -45.0 % 416,616 670,063 -37.8 % -23.5 %

Caribbean 63,655 101,766 -37.5 % n/a 152,850 199,459 -23.4 % n/a

Caribbean 63,329 99,047 -36.1 % -34.4 % 150,928 193,684 -22.1 % -19.7 %- Excl. VenezuelaNOLAD 51,927 107,445 -51.7 % -48.5 % 147,978 206,801 -28.4 % -27.2 %

SLAD 44,709 185,235 -75.9 % -67.9 % 192,584 378,420 -49.1 % -30.6 %

TOTAL 292,524 723,744 -59.6 % n/a 910,028 1,454,743 -37.4 % n/a

TOTAL - 292,199 721,025 -59.5 % -49.9 % 908,107 1,448,968 -37.3 % -25.4 %Excl. Venezuela OperatingIncome (loss) Brazil (21,135 ) 28,486 -174.2 % -202.2 % (10,047 ) 60,581 -116.6 % -130.2 %

Caribbean (10,121 ) (256 ) 3838.2 % n/a (10,205 ) (1,337 ) 663.8 % n/a

Caribbean (7,725 ) 868 -989.9 % -1115.3 % (5,966 ) 1,448 -512.0 % -618.8 %- Excl. VenezuelaNOLAD (9,531 ) 3,756 -353.8 % -398.1 % (10,509 ) 5,096 -306.2 % -345.3 %

SLAD (24,642 ) 9,186 -368.2 % -453.6 % (28,309 ) 20,899 -235.4 % -279.7 %

Corporate (11,849 ) (15,428 ) 23.2 % 1.6 % (25,343 ) (28,173 ) 0.0 % 0.0 %and OtherTOTAL (77,278 ) 25,744 -400.2 % n/a (84,413 ) 57,066 -247.9 % n/a

TOTAL - (74,882 ) 26,868 -378.7 % -460.2 % (80,174 ) 59,851 -234.0 % -281.8 %Excl. Venezuela Adjusted EBITDABrazil (7,099 ) 44,198 -116.1 % -122.3 % 22,072 91,102 -75.8 % -75.6 %

Caribbean (3,288 ) 4,289 -176.7 % n/a 1,800 8,139 -77.9 % n/a

Caribbean (2,061 ) 5,075 -140.6 % -154.8 % 4,511 10,062 -55.2 % -65.2 %- Excl. VenezuelaNOLAD (4,069 ) 9,003 -145.2 % -158.7 % 1,023 15,751 -93.5 % -103.3 %

SLAD (17,544 ) 14,111 -224.3 % -268.2 % (16,125 ) 30,264 -153.3 % -175.5 %

Corporate (10,907 ) (15,785 ) 30.9 % 12.3 % (23,154 ) (28,823 ) 0.0 % 0.0 %and OtherTOTAL (42,907 ) 55,816 -176.9 % n/a (14,384 ) 116,433 -112.4 % n/a

TOTAL - (41,680 ) 56,602 -173.6 % -198.1 % (11,673 ) 118,356 -109.9 % -123.3 %Excl. Venezuela Figure 14. AverageExchange Rate per Quarter* Brazil Mexico Argentina 2Q20 5.38 23.33 67.64

2Q19 3.92 19.11 43.93

* Local $ per 1 US$

Summarized Consolidated Balance Sheets(In thousands of U.S. dollars)

Figure 15. Summarized Consolidated Balance Sheets(In thousands of U.S. dollars) June 30 December 31

2020 2019

ASSETS Current assets Cash and cash equivalents 122,103 121,880

25 Short-term investment -

Accounts and notes receivable, net 63,135 99,862

Other current assets (1) 134,275 183,601

Total current assets 319,513 405,368

Non-current assets Property and equipment, net 787,524 960,986

Net intangible assets and 34,639 43,044 goodwill Deferred income taxes 52,823 68,368

Derivative instruments 116,129 57,828

Leases right of use assets, net 759,972 922,165

Other non-current assets (2) 75,780 99,926

Total non-current assets 1,826,867 2,152,317

Total assets 2,146,380 2,557,685

LIABILITIES AND EQUITY Current liabilities Accounts payable 173,391 259,577

Taxes payable (3) 74,850 123,805

Accrued payroll and other 84,954 86,379 liabilities Other current liabilities (4) 39,088 27,068

2,035 Provision for contingencies 1,920

Financial debt (5) 163,556 26,436

Operating lease liabilities 54,388 70,147

Total current liabilities 592,147 595,447

Non-current liabilities Accrued payroll and other 18,668 23,497 liabilities Provision for contingencies 21,178 24,123

Financial debt (6) 620,480 627,173

4,297 Deferred income taxes 6,038

Operating lease liabilities 721,142 861,582

Total non-current liabilities 1,387,506 1,540,672

Total liabilities 1,979,653 2,136,119

Equity Class A shares of common stock 386,558 383,204

Class B shares of common stock 132,915 132,915

Additional paid-in capital 11,157 13,375

Retained earnings 306,539 471,149

Accumulated other comprehensive -610,794 (519,505 )lossesCommon stock in treasury -60,000 (60,000 )

Total Arcos Dorados Holdings Inc 166,375 421,138 shareholders' equityNon-controlling interest in 428 subsidiaries 352

Total equity 166,727 421,566

Total liabilities and equity 2,146,380 2,557,685

(1) Includes "Other receivables", "Inventories", "Prepaid expenses and othercurrent assets", and "McDonald's Corporation's indemnification forcontingencies". (2) Includes "Miscellaneous", "Collateral deposits", and "McDonald?sCorporation indemnification for contingencies".(3) Includes "Income taxes payable" and "Other taxes payable".(4) Includes "Royalties payable to McDonald?s Corporation" and "Interestpayable".(5) Includes "Short-term debt", "Current portion of long-term debt" and"Derivative instruments".(6) Includes "Long-term debt, excluding current portion" and "Derivativeinstruments".

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CONTACT: Investor Relations Contact Dan Schleiniger VP of Investor Relations Arcos Dorados daniel.schleiniger@ar.mcd.com

CONTACT: Media Contact David Grinberg VP of Corporate Communications Arcos Dorados david.grinberg@br.mcd.com