Business Wire | Nov 11, 2020 07:30AM EST

Arcos Dorados Reports Third Quarter 2020 Financial Results

Nov. 11, 2020

MONTEVIDEO, Uruguay--(BUSINESS WIRE)--Nov. 11, 2020--Arcos Dorados Holdings, Inc. (NYSE: ARCO) ("Arcos Dorados" or the "Company"), Latin America's largest restaurant chain and the world's largest independent McDonald's franchisee, today reported unaudited results for the three months ended September 30, 2020.

Third Quarter 2020 Highlights - Excluding Venezuela

* Consolidated revenues were 37.7% lower in US dollars and 24.5% on a constant currency basis1, versus the prior year. * Systemwide comparable sales1 declined 27.2% versus the prior year, which included strong sequential monthly improvement throughout the quarter. * All four Divisions contributed to a positive Consolidated Adjusted EBITDA1 margin of 5.5%, compared to (14.3)% in 2Q20 and 10.2% in 3Q19. * Basic net loss was $(0.14) per share, compared to basic net income of $0.13 per share in the prior year quarter. * Net Debt to Adjusted EBITDA ratio was 4.7x at the end of the third quarter, versus 3.4x and 1.6x at the end of June 2020 and December 2019, respectively.

Approximately 99% of the Company's systemwide restaurants were operating as of the date of this release, with approximately 70% operating all sales segments.

1 For definitions please refer to page 14 of this document

"By focusing on the Three D's of our business - Drive-Thru, Delivery and Digital - and taking proactive management steps to reduce costs and stabilize cash flows, we quickly started rebuilding the momentum that marked the start of 2020. We are now solidly in the Recovery Phase of our plan and managing through the current crisis. Sales trends have improved sequentially and consistently in each of our markets while profitability, measured in US GAAP, also rebounded during the third quarter. Not only did we generate positive Adjusted EBITDA in each of our operating Divisions as well as at the consolidated level, but we also generated positive operating cash flows, especially in Brazil and our 'hard currency' markets in the Caribbean division," said Marcelo Rabach, Chief Executive Officer of Arcos Dorados.

"We achieved this turnaround with the hard work of our people, the superiority of our Brand and restaurant portfolio and the return of our guests, who feel safe coming back to our restaurants thanks to our unmatched McProtegidos, or McSafe, program. We have only begun to scratch the surface of what we can do with our industry-leading work in the digital arena, which already contributed 40% of our systemwide sales in both the second and third quarters of this year. Our leadership in the Digital space has also supported important market share gains across the region. In other words, our long-term strategic approach to growth and brand building, which paid off last year and is getting us through the crisis this year, will also support the consolidation of our leadership position as we head into the Full Revival Phase of our plan next year," he concluded.

Third Quarter 2020 Results

Consolidated

Figure 1. AD Holdings Inc Consolidated: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant Translation Currency 3Q19 - Excl. Growth - Venezuela 3Q20 % As (a) Venezuela Excl. (d) (a+b+c+d) Reported (b) Venezuela (c)Total Restaurants 2,239 2,257(Units) Sales by 713.2 (92.5) (172.4) (1.3) 447.0 -37.3%Company-operatedRestaurantsRevenues from 36.8 (5.9) (10.9) (0.2) 19.8 -46.1%franchisedrestaurantsTotal Revenues 750.0 (98.4) (183.3) (1.5) 466.8 -37.8%

Adjusted EBITDA 75.0 (4.5) (45.8) 0.3 25.0 -66.6%

Adjusted EBITDA 10.0% 5.4%MarginNet income (loss) 24.4 11.0 (65.1) 0.0 (29.6) -221.6%attributable to ADNo. of shares 204,069 204,797outstanding(thousands)EPS (US$/Share) 0.12 (0.14)

(3Q20 = 3Q19 + Currency Translation Excl. Venezuela + Constant Currency GrowthExcl. Venezuela + Venezuela). Refer to "Definitions" section for furtherdetail. Arcos Dorados' consolidated results may continue to be impacted by Venezuela's macroeconomic volatility, including the ongoing hyperinflationary environment, which has historically led the Company to record significant non-cash accounting charges to operations in this market. As such, the discussion of the Company's operating performance is focused on consolidated results that exclude Venezuela.

Main variations in Other Operating Income / (Expenses), net

Included in Adjusted EBITDA: There were no material variations.

Excluded from Adjusted EBITDA: The positive variation is mainly explained by an insurance recovery in the SLAD division, and lower expense from property and equipment write off, versus the third quarter of last year.

Third quarter net loss attributable to the Company totaled $(29.6) million, compared to net income of $24.4 million in the same period of 2019. Arcos Dorados' reported loss per share of $(0.14) in the third quarter of 2020 compared to earnings of $0.12 per share in the corresponding 2019 period. Total weighted average shares for the third quarter of 2020 amounted to 205,990,486 compared to 204,069,355 in the prior year's quarter.

Consolidated - Excluding Venezuela

Figure 2. AD Holdings Inc Consolidated - Excluding Venezuela: Key FinancialResults(In millions of U.S. dollars, except as noted) Currency Constant % 3Q19 Translation Currency 3Q20 % US Constant (a) (b) Growth (a+b+c) Dollars Currency (c)Total Restaurants (Units) 2,119 2,143

Sales by Company-operated 711.1 (92.5) (172.4) 446.2 -37.3% -24.2%RestaurantsRevenues from franchised 36.5 (5.9) (10.9) 19.7 -45.9% -29.9%restaurantsTotal Revenues 747.6 (98.4) (183.3) 465.9 -37.7% -24.5%

Systemwide Comparable -27.2%SalesAdjusted EBITDA 76.1 (4.5) (45.8) 25.8 -66.1% -60.2%

Adjusted EBITDA Margin 10.2% 5.5% 0.0%

Net income (loss) 25.8 11.0 (65.1) (28.2) -209.6% -252.7%attributable to ADNo. of shares outstanding 204,069 204,797(thousands)EPS (US$/Share) 0.13 (0.14)

Excluding Arcos Dorados' Venezuelan operation, total revenues in US dollars decreased 37.7% year-over-year, due to a 24.5% decline in constant currency, from the impact of the COVID-19 pandemic, as well as the significant average depreciation of key local currencies, including the Brazilian real, the Argentine peso and the Mexican peso.

The percentage of restaurants operating at least one sales segment continued to increase sequentially from 55% at the end of the first quarter to 88% and 95% at the end of the second and third quarters, respectively. The steady re-opening of restaurants across all divisions, combined with the strong growth in the Company's Drive-thru and Delivery segments, drove the sequential improvement of systemwide comparable sales over the course of the quarter, from a decline of 40.7% in June to a decline of 15.9% in September. Systemwide comparable sales for the quarter were down 27.2%.

Comparable sales returned to growth versus the prior year in the Company's free-standing restaurants beginning in September, including in Brazil and in many of the markets of the Caribbean division, where the Company benefits from its best in class footprint of free-standing restaurants. In compliance with applicable protocols, many of the free-standing restaurant dining rooms have been reopened, while sales and guest traffic in mall and food court restaurants remained challenging due to limited operating hours and closed seating areas in most malls.

Third quarter consolidated Adjusted EBITDA, excluding Venezuela, reached $25.8 million, and was positive in all four divisions, despite the impact of the COVID-19 pandemic. Adjusted EBITDA margin was down 4.7 percentage points versus the prior year driven by the year-over-year decline in sales, but improved by a notable 19.8 percentage points compared with the second quarter of 2020, which was the peak of the crisis.

Consolidated G&A expenses decreased 24.9% year-over-year in US dollars, or 8.2% in constant currency terms, despite weighted inflation on G&A of 9.8%.

Non-operating Results

Arcos Dorados' non-operating results for the third quarter, excluding Venezuela, included an $8.6 million non-cash foreign currency exchange loss, compared to a non-cash gain of $4.9 million in the same period of 2019. This year's loss mainly reflects the impact of the depreciation of the Brazilian real, as well as other currencies, on intercompany balances. Additionally, the $4.9 million gain recorded last year included a gain related to Argentina's highly inflationary status. The Company also recorded a non-cash gain of $5.1 million, related to transactions with certain securities. Net interest expense was $2.5 million higher year-over-year. Excluding Venezuela, the Company estimated income tax expenses of $7.1 million in the third quarter, compared to $10.4 million in the prior-year period.

Third quarter net loss attributable to the Company, excluding Venezuela, totaled $(28.2) million, compared to net income of $25.8 million in the prior year period. Net loss per share of $(0.14) in the third quarter 2020, excluding Venezuela, compared to earnings per share of $0.13 in the prior year quarter.

Analysis by Division:

Brazil Division

Figure 3. Brazil Division: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant % 3Q19 Translation Currency 3Q20 % As Constant (a) (b) Growth (a+b+c) Reported Currency (c)Total Restaurants (Units) 984 1,023

Total Revenues 346.2 (67.8) (86.0) 192.4 -44.4% -24.8%

Systemwide Comparable -26.2%SalesAdjusted EBITDA 57.5 (7.5) (28.5) 21.5 -62.6% -49.6%

Adjusted EBITDA Margin 16.6% 11.2% -5.4%

As reported revenues decreased 44.4%, due the challenging operating environment, in addition to the 26% year-over-year average depreciation of the Brazilian real against the US dollar. Systemwide comparable sales decreased 26.2%, with a strong sequential improvement over the course of the quarter, from a decline of 39.1% in June to a decline of 14.5% in September.

Almost 55% of the division's restaurants are street-facing, which includes more than 460 free-standing restaurants, or 3.0 times as many as its closest competitor. Nearly all free-standing restaurants remained open during the quarter and returned to positive comparable sales growth starting in September. Performance in the Company's mall-based restaurants was challenging due to capacity and operating hour restrictions. The Brazil division was operating 99% of its restaurants at the end of the quarter with 60% operating all sales segments.

Marketing activities for the third quarter focused on celebrating the Company's iconic products such as the "Big Mac #1" campaign, which received strong consumer response with promotional items lasting just ten days compared to the original six-week plan. Also, during the quarter, the Company continued strengthening the Drive-thru segment, which grew 52% in constant currency versus the prior year, by offering exclusive promotions and dedicated media. Digital sales also expanded significantly versus the prior year, representing 46% of systemwide sales, through segmented offers and promotions. The McDonald's App added new functionalities, such as the ability to order through the WhatsApp platform using artificial intelligence to interact with guests as well as Mobile Order and Pay, all of which will reinforce its place as the undisputed leader in mobile Apps in the Brazilian restaurant industry. Delivery continued to be a key sales driver in constant currency, growing about 22% versus the second quarter of 2020 and 147% versus the prior year quarter despite a relatively high base.

As reported Adjusted EBITDA rebounded strongly from the second quarter, reaching $21.5 million. The result was 62.6% lower year-over-year, or 49.6% in constant currency terms, reflecting the continued impact of COVID-19 in the period. Adjusted EBITDA margin was down 5.4 percentage points as the decline in sales outpaced the reduction in costs and expenses during the quarter.

NOLAD

Figure 4. NOLAD Division: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant % 3Q19 Translation Currency 3Q20 % As Constant (a) (b) Growth (a+b+c) Reported Currency (c)Total Restaurants 525 513(Units) Total Revenues 110.0 (4.7) (37.0) 68.3 -37.9% -33.6%

Systemwide Comparable -35.6%SalesAdjusted EBITDA 10.7 0.2 (10.2) 0.7 -93.1% -95.1%

Adjusted EBITDA 9.8% 1.1% -8.7%Margin As reported revenues decreased 37.9%, due to the difficult operating environment. Systemwide comparable sales decreased 35.6%, with a strong sequential improvement over the course of the quarter, from a decline of 43.9% in June to a decline of 25.0% in September.

Above 93% of the division's restaurants were operational at the end of the third quarter with 67% operating all sales segments. Around one third of the restaurants in Panama were still closed at the end of the quarter, since shopping malls had not yet reopened in the country.

During the third quarter, restrictions on mobility began to ease and front counter sales began to recover. However, Drive-thru and Delivery segments continued being the key business pillars for NOLAD. The Company continued fueling both segments through exclusive marketing programs and promotions, as well as through improved operations.

Marketing campaigns for the quarter were focused on its core products and the "Happy Week" designed to drive sales leveraging the Company's digital and CRM capabilities. One week per month, customers receive offers and news about the Company's iconic products, creating sales peaks while generating brand excitement through "Feel Good" moments. This digital program resulted in a sales boost in the three countries. The Company continued promoting family bundles and special packs for group occasions. Finally, the Company executed the McProtegidos program with excellence across the division, which remained an important factor in consolidating McDonald's as the most trusted brand in the restaurant industry.

As reported Adjusted EBITDA was positive in the quarter, reaching $0.7 million. The result represents a year-over-year decline of 93.1%, or 95.1% in constant currency terms. Adjusted EBITDA margin fell 8.7 percentage points as the decline in sales outpaced the reduction in costs and expenses during the quarter.

SLAD

Figure 5. SLAD Division: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant % 3Q19 Translation Currency 3Q20 % As Constant (a) (b) Growth (a+b+c) Reported Currency (c)Total Restaurants (Units) 395 397

Total Revenues 195.3 (24.9) (72.6) 97.8 -49.9% -37.2%

Systemwide Comparable -37.8%SalesAdjusted EBITDA 18.9 0.0 (16.2) 2.7 -85.8% -86.0%

Adjusted EBITDA Margin 9.7% 2.8% -6.9%

As reported revenues decreased 49.9%, due largely to continued operational restrictions, in addition to the 31% year-over-year average depreciation of the Argentine peso against the US dollar. Systemwide comparable sales decreased 37.8%, with a strong sequential improvement over the course of the quarter, from a decline of 54.4% in June to a decline of 26.6% in September.

The SLAD division was operating above 90% of its restaurants at the end of the quarter, and 30% were operating all sales segments.

Marketing activities for the third quarter included the launch of the "Happy Week" program. The Company continued bringing product innovation to guests with the launch of the Grand McBacon and Extra McNifica Core Extensions, in all five markets. The Company also strengthened the Drive-thru channel with the launch of the new "Drive-Thru VIP Club" loyalty program. After only a few weeks there were already 350 thousand new registered users.

As reported Adjusted EBITDA reached a positive $2.7 million. The result was 85.8% lower versus the prior year, or 86.0% in constant currency terms. Adjusted EBITDA margin was down 6.9 percentage points as the decline in sales outpaced the reduction in most costs and expenses during the quarter.

Caribbean Division

Figure 6. Caribbean Division: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant 3Q19 Translation Currency Venezuela 3Q20 % As (a) - Excl. Growth - Excl. (d) (a+b+c+d) Reported Venezuela Venezuela (b) (c)Total 335 324Restaurants(Units) Total Revenues 98.5 (0.9) 12.2 (1.5) 108.3 9.9%

Adjusted EBITDA 3.8 0.2 6.7 0.3 11.0 192.2%

Adjusted EBITDA 3.8% 10.2% 6.3%Margin The Caribbean division's results may continue to be impacted by Venezuela's macroeconomic volatility, including the ongoing hyperinflationary environment, which has historically led the Company to record significant non-cash accounting charges to operations in this market. As such, the discussion of the Caribbean division's operating performance focuses on results that exclude the Company's operations in this country.

Caribbean Division - Excluding Venezuela

Figure 7. Caribbean Division - Excluding Venezuela: Key Financial Results(In millions of U.S. dollars, except as noted) Currency Constant 3Q19 Translation Currency 3Q20 % US % Constant (a) (b) Growth (a+b+c) Dollars Currency (c)Total Restaurants (Units) 215 210

Total Revenues 96.1 (0.9) 12.2 107.4 11.7% 12.7%

Systemwide Comparable 1.0%SalesAdjusted EBITDA 4.9 0.2 6.7 11.8 139.0% 136.6%

Adjusted EBITDA Margin 5.1% 11.0% 5.9%

Revenues in the Caribbean division, excluding Venezuela, increased 11.7% in US dollars, or 12.7% in constant currency terms. Systemwide comparable sales increased 1.0%, with a strong sequential improvement over the course of the quarter, from a decline of 17.2% in June to a positive 9.9% in September.

At the end of the quarter, 100% of the division's restaurants were operational, with 90% operating all sales segments. Free-standing restaurants, which represent 72% of the division's footprint, continued generating positive sales growth versus the prior year. Strong results in the Caribbean division were also supported by the 100% company-operated market, in Puerto Rico.

Marketing activities included the expansion of the value platform in Colombia and continued bringing product innovations in Puerto Rico, to accelerate traffic during key dayparts such as breakfast and lunch. Also in the quarter, the Company continued focusing on the Drive-thru segment, with significant improvements in operations and reduced service time, enhancing the customer experience and making this channel a powerful sales growth engine. Delivery was another key contributor to sales growth in the quarter, which included the launch of "Pollo McCrispy", an exclusive virtual store for chicken products with one of the Company's delivery aggregators. Finally, the McProtegidos program solidified McDonald's restaurants' position as the safest place to eat and work.

As reported Adjusted EBITDA reached $11.8 million, growing 139% year-over-year, or 136.6% in constant currency terms. Adjusted EBITDA margin expanded 5.9 percentage points to 11.0% with efficiencies in almost all cost line items. Notably, the bulk of this Adjusted EBITDA generation was in the Division's US dollar and euro markets.

New Unit Development

Figure 8. Total Restaurants (eop)* September June March December September 2020 2020 2020 2019 2019Brazil 1,023 1,024 1,025 1,023 984

NOLAD 513 530 531 530 525

SLAD 397 402 406 404 395

Caribbean 324 335 336 336 335

TOTAL 2,257 2,291 2,298 2,293 2,239

* Considers Company-operated and franchised restaurants at period-endFigure 9. Current FootprintStore Type*OwnershipMcCafesDessertCentersFS & ISMS & FCCompanyOperatedFranchisedBrazil555

468

611

412

79

2,008

NOLAD314

199

353

160

13

610

SLAD232

165

345

52

125

388

Caribbean256

68

272

52

34

344

TOTAL1,357

900

1,581

676

251

3,350

* FS: Free-Standing; IS: In-Store; MS: Mall Store; FC: Food Court. The Company opened 73 new restaurants during the twelve-month period ended September 30, 2020. At the end of the third quarter, the Company had 729 Experience of the Future Restaurants.

Balance Sheet & Cash Flow Highlights

Cash and cash equivalents were $136.5 million as of September 30, 2020. The Company's total financial debt (including derivative instruments) was $661.1 million. Net debt (Total Financial Debt minus Cash and cash equivalents) was $524.6 million, while the Net Debt/Adjusted EBITDA ratio was 4.7x at the end of the reporting period.

Figure 9. Current Footprint Store Type* Ownership McCafes Dessert Centers FS & IS MS & FC Company Franchised OperatedBrazil 555 468 611 412 79 2,008

NOLAD 314 199 353 160 13 610

SLAD 232 165 345 52 125 388

Caribbean 256 68 272 52 34 344

TOTAL 1,357 900 1,581 676 251 3,350

* FS: Free-Standing; IS: In-Store; MS: Mall Store; FC: Food Court. The Company opened 73 new restaurants during the twelve-month period ended September 30, 2020. At the end of the third quarter, the Company had 729 Experience of the Future Restaurants.

Balance Sheet & Cash Flow Highlights

Cash and cash equivalents were $136.5 million as of September 30, 2020. The Company's total financial debt (including derivative instruments) was $661.1 million. Net debt (Total Financial Debt minus Cash and cash equivalents) was $524.6 million, while the Net Debt/Adjusted EBITDA ratio was 4.7x at the end of the reporting period.

Figure 10. Consolidated Financial Ratios(In thousands of U.S. dollars, except ratios) September 30 December 31 2020 2019

Cash & cash equivalents (i) 136,506 121,905

Total Financial Debt (ii) 661,069 595,781

Net Financial Debt (iii) 524,563 473,876

Total Financial Debt / LTM Adjusted EBITDA ratio 6.0 2.0

Net Financial Debt / LTM Adjusted EBITDA ratio 4.7 1.6

(i) Cash & cash equivalents includes Short-term investment(ii)Total financial debt includes long-term debt, short-term debt, andderivative instruments (including the asset portion of derivatives amounting to$126.1 million and $57.8 million as a reduction of financial debt as ofSeptember 30, 2020 and December 31, 2019, respectively).(iii) Total financial debt less cash and cashequivalents. Net cash generated from operating activities for the three months ended September 30, totaled $28.6 million, while cash used in net investing activities totaled $11.3 million. Capital expenditures in the quarter totaled $12.3 million, compared to $73.5 million in the previous year's period. Net cash used in financing activities was $1.7 million.

First Nine Months 2020

Excluding the Venezuelan operation and for the nine months ended September 30, 2020, the Company's revenues, in US dollars, decreased by 37.4% to $1.4 billion, impacted by the COVID-19 pandemic and the depreciation of several of the region's key currencies. This led to a significant de-leveraging of the Company's costs and expenses, resulting in a consolidated EBITDA margin contraction of 7.9 percentage points to 1.0%.

Year-to-date consolidated net loss amounted to $(166.0) million, compared with net income of $51.3 million in the first nine months of 2019.

Net cash used in operating activities for the nine months totaled $50.2 million, while cash used in net investing activities totaled $63.7 million. Capital expenditures for the first nine months totaled $64.8 million, compared to $167.1 million in the previous year's period. Net cash provided by financing activities was $140.7 million, which included $153.4 million of the reopening of the 2027 Notes, that were mainly used to repay short-term borrowings.

Recent Developments

Reopening of 2027 Note

On September 11, 2020, the Company issued additional 2027 Notes for an aggregate principal amount of $150 million at a price of 102.250%. The proceeds from the second issuance were mainly used to fully repay short-term indebtedness. This was the lowest, fixed-rate cost of debt, with a yield to maturity of 5.46%, in the Company's history.

Exchange of 2023 Notes

On September 15, 2020, the Company launched an offer to exchange any and all of its 2023 Notes for an additional issuance of 2027 Notes, that expired on October 13, 2020. As a result of the exchange, $138,354,000 aggregate principal amount of 2027 Notes were issued in exchange for $131,476,000 aggregate principal amount of 2023 Notes. The purpose of the exchange offer was to extend the maturity profile of the Company's long-term debt, which rose to 5.3 years from 3.8 years previously.

Annual General Shareholder's Meeting (AGM)

On October 30, 2020, the Board of Directors set the date for the Company's Annual Shareholders' Meeting. The AGM will be held on November 20, 2020, in Buenos Aires, Argentina, at 10:00 a.m. (local time), for all shareholders of record as of November 9, 2020. AGM materials are available on the investor relations website: www.arcosdorados.com/ir.

Definitions

Systemwide comparable sales growth: refers to the change, measured in constant currency, in our Company-operated and franchised restaurant sales in one period from a comparable period for restaurants that have been open for thirteen months or longer. While sales by our franchisees are not recorded as revenues by us, we believe the information is important in understanding our financial performance because these sales are the basis on which we calculate and record franchised revenues and are indicative of the financial health of our franchisee base.

Constant currency basis: refers to amounts calculated using the same exchange rate over the periods under comparison to remove the effects of currency fluctuations from this trend analysis. To better discern underlying business trends, this release uses non-GAAP financial measures that segregate year-over-year growth into two categories: (i) currency translation, (ii) constant currency growth. (i) Currency translation reflects the impact on growth of the appreciation or depreciation of the local currencies in which we conduct our business against the US dollar (the currency in which our financial statements are prepared). (ii) Constant currency growth reflects the underlying growth of the business excluding the effect from currency translation.

Excluding Venezuela basis: due to the ongoing political and macroeconomic uncertainty prevailing in Venezuela, and in order to provide greater clarity and visibility on the Company's financial and operating overall performance, this release focuses on the results on an "Excluding-Venezuela" basis, which is non-GAAP measure.

Adjusted EBITDA: In addition to financial measures prepared in accordance with the general accepted accounting principles (GAAP), within this press release and the accompanying tables, we use a non-GAAP financial measure titled 'Adjusted EBITDA'. We use Adjusted EBITDA to facilitate operating performance comparisons from period to period.

Adjusted EBITDA is defined as our operating income plus depreciation and amortization plus/minus the following losses/gains included within other operating income (expenses), net, and within general and administrative expenses in our statement of income: gains from sale or insurance recovery of property and equipment; write-offs of property and equipment; impairment of long-lived assets and goodwill; reorganization and optimization plan expenses; and incremental compensation related to the modification of our 2008 long-term incentive plan.

We believe Adjusted EBITDA facilitates company-to-company operating performance comparisons by backing out potential differences caused by variations such as capital structures (affecting net interest expense and other financial charges), taxation (affecting income tax expense) and the age and book depreciation of facilities and equipment (affecting relative depreciation expense), which may vary for different companies for reasons unrelated to operating performance. Figure 11 of this earnings release include a reconciliation for Adjusted EBITDA. For more information, please see Adjusted EBITDA reconciliation in Note 9 of our quarter-end financial statements (6-K Form) filed today with the S.E.C.

About Arcos Dorados

Arcos Dorados is the world's largest independent McDonald's franchisee, operating the largest quick service restaurant chain in Latin America and the Caribbean. It has the exclusive right to own, operate and grant franchises of McDonald's restaurants in 20 Latin American and Caribbean countries and territories with more than 2,200 restaurants, operated by the Company or by its sub-franchisees, that together employ over 100 thousand people (as of 09/30/2020). The Company is also committed to the development of the communities in which it operates, to providing young people their first formal job opportunities and to utilize its Scale for Good to achieve a positive environmental impact. Arcos Dorados is listed for trading on the New York Stock Exchange (NYSE: ARCO). To learn more about the Company, please visit the Investors section of our website: www.arcosdorados.com/ir.

Cautionary Statement on Forward-Looking Statements

This press release contains forward-looking statements. The forward-looking statements contained herein include statements about the Company's business prospects, its ability to attract customers, its affordable platform, its expectation for revenue generation and its outlook and guidance for 2020. These statements are subject to the general risks inherent in Arcos Dorados' business. These expectations may or may not be realized. Some of these expectations may be based upon assumptions or judgments that prove to be incorrect. In addition, Arcos Dorados' business and operations involve numerous risks and uncertainties, many of which are beyond the control of Arcos Dorados, which could result in Arcos Dorados' expectations not being realized or otherwise materially affect the financial condition, results of operations and cash flows of Arcos Dorados. Additional information relating to the uncertainties affecting Arcos Dorados' business is contained in its filings with the Securities and Exchange Commission. The forward-looking statements are made only as of the date hereof, and Arcos Dorados does not undertake any obligation to (and expressly disclaims any obligation to) update any forward-looking statements to reflect events or circumstances after the date such statements were made, or to reflect the occurrence of unanticipated events.

Third Quarter 2020 Consolidated Results(In thousands of U.S. dollars, except per share data)

Figure 11. Third Quarter 2020 Consolidated Results(In thousands of U.S. dollars, except per share data) For Three-Months ended For Nine-Months ended September 30, September 30, 2020 2019 2020 2019

REVENUESSales by Company-operated 446,977 713,207 1,314,221 2,096,987restaurantsRevenues from franchised 19,821 36,762 62,606 107,725restaurantsTotal Revenues 466,799 749,969 1,376,827 2,204,712

OPERATING COSTS AND EXPENSESCompany-operated restaurantexpenses:Food and paper (158,289) (256,189) (471,791) (751,807)

Payroll and employee benefits (95,543) (142,474) (301,527) (427,289)

Occupancy and other operating (144,338) (201,407) (458,060) (598,552)expensesRoyalty fees (26,402) (38,656) (77,071) (116,419)

Franchised restaurants - (10,825) (17,793) (30,776) (53,501)occupancy expensesGeneral and administrative (38,561) (51,354) (124,608) (157,214)expensesOther operating income 3,100 149 (1,466) (619)(expenses), netTotal operating costs and (470,858) (707,724) (1,465,299) (2,105,401)expensesOperating (loss) income (4,059) 42,245 (88,472) 99,311

Net interest expense (15,024) (12,524) (44,252) (38,200)

Gain (loss) from derivative 79 2,219 (383) 1,789instrumentsGain from securities 5,118 - 18,070 -

Foreign currency exchange (8,555) 4,467 (44,995) 10,115resultsOther non-operating expenses, (111) (2,216) (132) (2,313)netIncome before income taxes (22,552) 34,191 (160,164) 70,702

Income tax expense (7,049) (9,793) (11,344) (23,650)

Net (loss) income (29,601) 24,398 (171,508) 47,052

Net (loss) income attributable (10) (46) 20 (115)to non-controlling interestsNet (loss) income attributable (29,611) 24,352 (171,488) 46,937to Arcos Dorados Holdings Inc.Earnings per share information($ per share):Basic net income per common -0.14 0.12 -0.84 0.23shareWeighted-average number of 205,990,486 204,069,355 204,796,984 203,981,893common sharesoutstanding-BasicAdjusted EBITDA ReconciliationOperating income (4,059) 42,245 (88,472) 99,311

Depreciation and amortization 30,841 30,400 96,463 89,670

Operating charges excluded (1,746) 2,320 2,660 2,419from EBITDA computationAdjusted EBITDA 25,036 74,965 10,651 191,400

Adjusted EBITDA Margin as % of 5.4% 10.0% 0.8% 8.7%total revenues Third Quarter 2020 Consolidated Results - Excluding Venezuela(In thousands of U.S. dollars, except per share data)

Figure 12. Third Quarter 2020 ConsolidatedResults - Excluding Venezuela (In thousands of U.S. dollars, except per sharedata) For Three-Months ended For Nine-Months ended September 30, September 30, 2020 2019 2020 2019

REVENUES Sales by 446,182 711,138 1,311,716 2,089,841Company-operated restaurantsRevenues from 19,724 36,462 62,296 106,726franchised restaurantsTotal Revenues 465,906 747,600 1,374,012 2,196,567

OPERATING COSTS AND EXPENSESCompany-operatedrestaurant expenses:Food and paper (158,259) (255,817) (471,515) (751,182)

Payroll and (95,374) (142,269) (300,714) (426,516)employee benefitsOccupancy and (143,624) (200,257) (455,767) (594,949)other operating expensesRoyalty fees (26,402) (38,656) (77,071) (116,419)

Franchised (10,760) (17,673) (30,489) (53,133)restaurants - occupancy expensesGeneral and (37,822) (50,379) (122,347) (153,991)administrative expensesOther operating 3,813 1,281 1,207 3,304(expenses) income, netTotal operating (468,429) (703,770) (1,456,695) (2,092,886)costs and expensesOperating (loss) (2,522) 43,830 (82,682) 103,681incomeNet interest (15,024) (12,524) (44,255) (38,200)expenseGain (loss) from 79 2,219 (383) 1,789derivative instrumentsGain from 5,118 - 18,070 -financial instrumentsForeign currency (8,634) 4,857 (45,185) 10,640exchange resultsOthernon-operating (111) (2,217) (132) (2,313)(loss) expenses,netIncome before (21,095) 36,165 (154,567) 75,597income taxesIncome tax expense (7,123) (10,367) (11,403) (24,214)

Net (loss) income (28,218) 25,798 (165,970) 51,383

Net (loss) incomeattributable to (10) (46) 20 (115)non-controllinginterestsNet (loss) incomeattributable to (28,228) 25,752 (165,950) 51,268Arcos DoradosHoldings Inc.Earnings per shareinformation ($ per share):Basic net income $ (0.14) $ 0.13 $ (0.81) $ 0.25per common shareWeighted-averagenumber of common 205,990,486 204,069,355 204,796,984 203,981,893sharesoutstanding-BasicAdjusted EBITDA ReconciliationOperating income (2,522) 43,830 (82,682) 103,681

Depreciation and 30,350 29,977 95,284 88,383amortizationOperating charges (2,023) 2,319 1,551 2,420excluded from EBITDA computationAdjusted EBITDA 25,805 76,126 14,153 194,484

Adjusted EBITDA 5.5% 10.2% 1.0% 8.9%Margin as % of total revenues Third Quarter 2020 Results by Division(In thousands of U.S. dollars)

Figure 13. Third Quarter 2020 ConsolidatedResults by Division(In thousands of U.S. dollars) 3Q YTD Three-Months % Incr. Constant Nine-Months ended % Incr. Constant ended September 30, / Currency September 30, / Currency 2020 2019 (Decr) Incr/ 2020 2019 (Decr) Incr/ (Decr)% (Decr)%

RevenuesBrazil 192,402 346,201 -44.4% -24.8% 609,017 1,016,264 -40.1% -23.9%

Caribbean 108,257 98,463 9.9% n/a 261,110 297,922 -12.4% n/a

Caribbean 107,364 96,093 11.7% 22.5% 258,292 289,777 -10.9% -2.0%- Excl.VenezuelaNOLAD 68,326 110,027 -37.9% -33.6% 216,302 316,828 -31.7% -29.4%

SLAD 97,814 195,277 -49.9% -37.2% 290,398 573,698 -49.4% -32.9%

TOTAL 466,799 749,968 -37.8% n/a 1,376,827 2,204,712 -37.6% n/a

TOTAL - 465,906 747,598 -37.7% -24.5% 1,374,010 2,196,567 -37.4% -25.1%Excl.Venezuela OperatingIncome(loss)Brazil 7,676 41,633 -81.6% -75.5% (2,370) 102,212 -102.3% -107.9%

Caribbean 4,959 (767) -745.7% n/a (5,244) (2,105) 149.3% n/a

Caribbean 6,496 815 697.0% 2271.7% 544 2,265 -76.0% -87.7%- Excl.VenezuelaNOLAD (5,227) 5,516 -194.8% -205.7% (15,736) 10,611 -248.3% -272.8%

SLAD 463 11,408 -95.9% -97.7% (27,846) 32,308 -186.2% -215.4%

Corporate (11,932) (15,543) 23.2% 4.4% (37,276) (43,716) 0.0% 0.0%and OtherTOTAL (4,061) 42,247 -109.6% n/a (88,472) 99,310 -189.1% n/a

TOTAL - (2,524) 43,829 -105.8% -108.9% (82,684) 103,680 -179.7% -208.7%Excl.Venezuela AdjustedEBITDABrazil 21,507 57,481 -62.6% -49.6% 43,578 148,583 -70.7% -65.6%

Caribbean 11,018 3,771 192.2% n/a 12,817 11,910 7.6% n/a

Caribbean 11,787 4,933 139.0% 381.4% 16,313 14,996 8.8% 11.2%- Excl.VenezuelaNOLAD 737 10,733 -93.1% -95.1% 1,760 26,482 -93.4% -100.0%

SLAD 2,691 18,885 -85.8% -86.0% (13,436) 49,151 -127.3% -141.1%

Corporate (10,919) (15,905) 31.3% 15.1% (34,068) (44,727) 0.0% 0.0%and OtherTOTAL 25,034 74,965 -66.6% n/a 10,651 191,399 -94.4% n/a

TOTAL - 25,803 76,127 -66.1% -60.2% 14,147 194,485 -92.7% -98.6%Excl.Venezuela Figure 14. Average Exchange Rate per Quarter*BrazilMexicoArgentina3Q20

5.38

22.06

73.27

3Q19

3.97

19.44

50.40

* Local $ per 1 US$ Summarized Consolidated Balance Sheets(In thousands of U.S. dollars)

Figure 14. Average Exchange Rate per Quarter* Brazil Mexico Argentina3Q20 5.38 22.06 73.27

3Q19 3.97 19.44 50.40

* Local $ per 1 US$ Summarized Consolidated Balance Sheets(In thousands of U.S. dollars)

Figure 15. Summarized Consolidated Balance Sheets(In thousands of U.S. dollars) September 30 December 31 2020 2019

ASSETSCurrent assetsCash and cash equivalents 136,506 121,880

Short-term investment - 25

Accounts and notes receivable, net 74,347 99,862

Other current assets (1) 150,298 183,601

Total current assets 361,151 405,368

Non-current assetsProperty and equipment, net 762,795 960,986

Net intangible assets and goodwill 34,176 43,044

Deferred income taxes 44,475 68,368

Derivative instruments 125,406 57,828

Leases right of use assets, net 746,814 922,165

Other non-current assets (2) 73,619 99,926

Total non-current assets 1,787,285 2,152,317

Total assets 2,148,436 2,557,685

LIABILITIES AND EQUITYCurrent liabilitiesAccounts payable 174,379 259,577

Taxes payable (3) 76,138 123,805

Accrued payroll and other 84,073 86,379liabilitiesOther current liabilities (4) 58,322 27,068

Provision for contingencies 1,956 2,035

Financial debt (5) 15,842 26,436

Operating lease liabilities 54,679 70,147

Total current liabilities 465,389 595,447

Non-current liabilitiesAccrued payroll and other 19,065 23,497liabilitiesProvision for contingencies 22,670 24,123

Financial debt (6) 771,323 627,173

Deferred income taxes 3,155 4,297

Operating lease liabilities 711,208 861,582

Total non-current liabilities 1,527,421 1,540,672

Total liabilities 1,992,810 2,136,119

EquityClass A shares of common stock 386,601 383,204

Class B shares of common stock 132,915 132,915

Additional paid-in capital 11,337 13,375

Retained earnings 269,144 471,149

Accumulated other comprehensive -605,189 (519,505)lossesCommon stock in treasury -39,547 (60,000)

Total Arcos Dorados Holdings Inc 155,261 421,138shareholders' equityNon-controlling interest in 365 428subsidiariesTotal equity 155,626 421,566

Total liabilities and equity 2,148,436 2,557,685

(1) Includes "Other receivables", "Inventories", "Prepaid expenses andother current assets", "McDonald's Corporation's indemnification forcontingencies", and "Derivative Intruments".(2) Includes "Miscellaneous", "Collateral deposits", and "McDonald?s Corporation indemnification for contingencies".(3) Includes "Income taxes payable" and "Other taxes payable".(4) Includes "Royalties payable to McDonald?s Corporation" and "Interestpayable".(5) Includes "Short-term debt", "Current portion of long-term debt" and"Derivative instruments".(6) Includes "Long-term debt, excluding current portion" and "Derivativeinstruments". View source version on businesswire.com: https://www.businesswire.com/news/home/20201111005246/en/

CONTACT: Investor Relations Contact Dan Schleiniger VP of Investor Relations Arcos Dorados daniel.schleiniger@ar.mcd.com

CONTACT: Media Contact David Grinberg VP of Corporate Communications Arcos Dorados david.grinberg@br.mcd.com