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Kelly Reports Second Quarter Earnings


GlobeNewswire Inc | Aug 6, 2020 07:30AM EDT

August 06, 2020

Financial Highlights

-- Q2 revenue declined 28.7% or 27.7% in constant currency -- Q2 operating earnings of $11.1 million, down 68.2%, or down 50.4% as adjusted -- Q2 earnings per share of $1.04, down 50.9%, or down 37.0% as adjusted

TROY, Mich., Aug. 06, 2020 (GLOBE NEWSWIRE) -- Kelly (Nasdaq: KELYA) (Nasdaq: KELYB), a leading specialty talent solutions provider, today announced results for the second quarter of 2020.

Peter Quigley, president and chief executive officer, announced revenue for the second quarter of 2020 totaled $1.0 billion, a 28.7% decline, or 27.7% in constant currency, compared to the corresponding quarter of 2019. Revenues declined as a result of lower demand during the quarter as customers reacted to the COVID-19 crisis.

Earnings from operations for the second quarter of 2020 totaled $11.1 million, compared to the $34.8 million reported for the second quarter of 2019. The 2020 second quarter results include an adjustment to restructuring charges, and the second quarter of 2019 results included an adjustment to restructuring charges and a $12.3 million gain on sale of assets. On an adjusted basis, earnings from operations were $10.9 million compared to $21.9 million in the corresponding quarter of 2019.

Diluted earnings per share in the second quarter of 2020 were $1.04 compared to earnings per share of $2.12 in the second quarter of 2019. Included in the earnings per share in the second quarter of 2020 is a non-cash gain, net of tax, on Kellys investment in Persol Holdings common stock of $0.52. Included in the earnings per share in the second quarter of 2019 is $1.07 from a non-cash gain per share on Kellys investment in Persol Holdings common stock, net of tax, gain on sale of assets, net of tax of $0.23, and a $0.01 per share adjustment to restructuring charges, net of tax. On an adjusted basis, earnings per share were $0.51 for the second quarter of 2020 compared to $0.81 for the corresponding quarter of 2019.

The impact of COVID-19 continued throughout the second quarter as closures and widespread uncertainty resulted in reduced customer demand and lower top-line growth, stated Quigley. Amid this unprecedented environment, Kelly initiated several quick and decisive actions to protect its profitability and liquidity and captured available upside in resilient, high-margin areas of our business. While we continue to closely manage the impact of the pandemic, were making steady progress on our strategy toward specialization. We stayed on schedule in deploying our new front office technology and were now organized as five specialty businesses based on the skill sets modern organizations need to grow and thrive. I believe these are important steps in setting the stage for a more profitable and resilient portfolio in the post-pandemic world. Im proud that Kellys teams have continued to advance our strategy during this stressful time while taking care of our talent and customers with speed and agility.

In conjunction with its second quarter earnings release, Kelly has published a financial presentation on the Investor Relations page of its public website and will host a conference call at 9:00 a.m. (ET) on August 6 to review the results and answer questions. The call may be accessed in one of the following ways:

Via the Internet:Kellyservices.com

Via the Telephone (877) 692-8955 (toll free) or (234) 720-6979 (caller paid)Enter access code 5728672After the prompt, please enter #

A recording of the conference call will be available after 2:30 p.m. ET on August 6, 2020 at (866) 207-1041 (toll-free) and (402) 970-0847 (caller-paid). The access code is 7745119#. The recording will also be available at kellyservices.com during this period.

This release contains statements that are forward looking in nature and, accordingly, are subject to risks and uncertainties. These factors include, but are not limited to, the recent novel coronavirus (COVID-19) outbreak, competitive market pressures including pricing and technology introductions and disruptions, changing market and economic conditions, our ability to achieve our business strategy, the risk of damage to our brand, the risk our intellectual property assets could be infringed upon or compromised, our ability to successfully develop new service offerings, our exposure to risks associated with services outside traditional staffing, including business process outsourcing and services connecting talent to independent work, our increasing dependency on third parties for the execution of critical functions, the risks associated with past and future acquisitions, exposure to risks associated with investments in equity affiliates including PersolKelly Pte. Ltd., material changes in demand from or loss of large corporate customers as well as changes in their buying practices, risks particular to doing business with government or government contractors, risks associated with conducting business in foreign countries, including foreign currency fluctuations, the exposure to potential market and currency exchange risks relating to our investment in Persol Holdings, risks associated with violations of anti-corruption, trade protection and other laws and regulations, availability of qualified full-time employees, availability of temporary workers with appropriate skills required by customers, liabilities for employment-related claims and losses, including class action lawsuits and collective actions, risks arising from failure to preserve the privacy of information entrusted to us or to meet our obligations under global privacy laws, the risk of cyberattacks or other breaches of network or information technology security, our ability to sustain critical business applications through our key data centers, our ability to effectively implement and manage our information technology projects, our ability to maintain adequate financial and management processes and controls, risk of potential impairment charges triggered by adverse industry developments or operational circumstances, unexpected changes in claim trends on workers compensation, unemployment, disability and medical benefit plans, the impact of changes in laws and regulations (including federal, state and international tax laws), competition law risks, the risk of additional tax or unclaimed property liabilities in excess of our estimates, our ability to realize value from our tax credit and net operating loss carryforwards, our ability to maintain specified financial covenants in our bank facilities to continue to access credit markets, and other risks, uncertainties and factors discussed in this release and in the Companys filings with the Securities and Exchange Commission. Actual results may differ materially from any forward-looking statements contained herein, and we have no intention to update these statements.

About Kelly

Kelly, Inc. (Nasdaq: KELYA, KELYB) connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. Were always thinking about whats next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 440,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice. Revenue in 2019 was $5.4 billion. Visit kellyservices.com and let us help with whats next for you.

MEDIA CONTACT: ANALYST CONTACT:Jane Stehney James Polehna(248) 574-9800 (248) 244-4586stehnja@kellyservices.com james.polehna@kellyservices.com

KELLY SERVICES, INC. AND SUBSIDIARIESCONSOLIDATED STATEMENTS OF EARNINGSFOR THE 13 WEEKS ENDED JUNE 28, 2020 AND JUNE 30, 2019(UNAUDITED)(In millions of dollars except per share data) % CC % 2020 2019 Change Change Change Revenue from $ 975.3 $ 1,367.5 $ (392.2 ) (28.7 ) (27.7 ) services % % Cost of 786.1 1,123.5 (337.4 ) (30.0 ) services Gross profit 189.2 244.0 (54.8 ) (22.5 ) (21.7 ) Selling,general and 178.1 221.5 (43.4 ) (19.6 ) (18.9 ) administrativeexpenses Gain on sale of ? (12.3 ) 12.3 NM assets Earnings (loss) 11.1 34.8 (23.7 ) (68.2 ) from operations Gain (loss) oninvestment in 29.6 61.2 (31.6 ) (51.6 ) Persol Holdings Other income 2.6 0.2 2.4 NM (expense), net Earnings (loss)before taxesand equity in 43.3 96.2 (52.9 ) (55.0 ) net earnings(loss) ofaffiliate Income taxexpense 0.9 12.7 (11.8 ) (93.2 ) (benefit) Net earnings(loss) beforeequity in net 42.4 83.5 (41.1 ) (49.2 ) earnings (loss)of affiliate Equity in netearnings (loss) (1.3 ) 0.3 (1.6 ) NM of affiliate Net earnings $ 41.1 $ 83.8 $ (42.7 ) (51.0 ) (loss) Basic earnings(loss) per $ 1.04 $ 2.12 $ (1.08 ) (50.9 ) shareDilutedearnings (loss) $ 1.04 $ 2.12 $ (1.08 ) (50.9 ) per share STATISTICS: Staffingfee-basedincome $ 7.6 $ 15.7 $ (8.1 ) (51.5 ) (50.5 ) (included in % %revenue fromservices) Gross profit 19.4 % 17.8 % 1.6 pts. rate Conversion rate 5.8 14.2 (8.4 ) % Return: Earnings (loss) 1.1 2.5 (1.4 ) from operationsNet earnings 4.2 6.1 (1.9 ) (loss) Effective 2.0 % 13.2 % (11.2 ) pts. income tax rate Average numberof shares outstanding(millions):Basic 39.3 39.1 Diluted 39.4 39.2

KELLY SERVICES, INC. AND SUBSIDIARIESCONSOLIDATED STATEMENTS OF EARNINGSFOR THE 26 WEEKS ENDED JUNE 28, 2020 AND JUNE 30, 2019(UNAUDITED)(In millions of dollars except per share data) % CC % 2020 2019 Change Change Change Revenue from $ 2,236.4 $ 2,750.1 $ (513.7 ) (18.7 ) (18.0 ) services % % Cost of 1,823.9 2,254.5 (430.6 ) (19.1 ) services Gross profit 412.5 495.6 (83.1 ) (16.8 ) (16.2 ) Selling,general and 397.6 456.3 (58.7 ) (12.9 ) (12.4 ) administrativeexpenses Goodwillimpairment 147.7 ? 147.7 NM charge Gain on sale (32.1 ) (12.3 ) (19.8 ) (161.6 ) of assets Earnings(loss) from (100.7 ) 51.6 (152.3 ) NM operations Gain (loss) oninvestment in (48.2 ) 74.4 (122.6 ) NM PersolHoldings Other income 4.3 (0.9 ) 5.2 NM (expense), net Earnings(loss) beforetaxes andequity in net (144.6 ) 125.1 (269.7 ) NM earnings(loss) ofaffiliate Income taxexpense (35.3 ) 19.1 (54.4 ) (284.9 ) (benefit) Net earnings(loss) beforeequity in net (109.3 ) 106.0 (215.3 ) NM earnings(loss) ofaffiliate Equity in netearnings (2.8 ) (0.1 ) (2.7 ) NM (loss) ofaffiliate Net earnings $ (112.1 ) $ 105.9 $ (218.0 ) NM (loss) Basic earnings(loss) per $ (2.86 ) $ 2.69 $ (5.55 ) NM shareDilutedearnings $ (2.86 ) $ 2.68 $ (5.54 ) NM (loss) pershare STATISTICS: Permanentplacementincome $ 19.9 $ 31.6 $ (11.7 ) (37.0 ) (36.1 ) (included in % %revenue fromservices) Gross profit 18.4 % 18.0 % 0.4 pts. rate Conversion (24.4 ) 10.4 (34.8 ) rate % Return: Earnings(loss) from (4.5 ) 1.9 (6.4 ) operationsNet earnings (5.0 ) 3.9 (8.9 ) (loss) Effectiveincome tax 24.5 % 15.3 % 9.2 pts. rate Average numberof shares outstanding(millions):Basic 39.2 39.0 Diluted 39.2 39.2

KELLY SERVICES, INC. AND SUBSIDIARIESRESULTS OF OPERATIONS BY SEGMENT(UNAUDITED)(In millions of dollars) Second Quarter % CC % 2020 2019 Change Change Americas Staffing Revenue from services $ 326.7 $ 597.6 (45.3 ) (44.1 ) % %Gross profit 63.4 108.8 (41.7 ) (40.9 ) SG&A expenses excluding 69.8 93.8 (25.5 ) (24.7 ) restructuring chargesRestructuring charges (0.1 ) (0.6 ) (88.3 ) (88.3 ) Total SG&A expenses 69.7 93.2 (25.1 ) (24.3 ) Earnings (loss) from (6.3 ) 15.6 NM operationsEarnings (loss) fromoperations excluding (6.4 ) 15.0 NM restructuring charges Gross profit rate 19.4 % 18.2 % 1.2 pts. Global Talent Solutions Revenue from services $ 466.9 $ 505.9 (7.7 ) (7.5 ) % %Gross profit 103.0 99.7 3.3 3.8 SG&A expenses excluding 64.3 74.3 (13.5 ) (13.2 ) restructuring chargesRestructuring charges (0.1 ) ? NM NM Total SG&A expenses 64.2 74.3 (13.6 ) (13.4 ) Earnings from operations 38.8 25.4 53.3 Earnings from operationsexcluding restructuring 38.7 25.4 52.7 charges Gross profit rate 22.1 % 19.7 % 2.4 pts. International Staffing Revenue from services $ 184.6 $ 268.1 (31.1 ) (29.3 ) % %Gross profit 23.2 36.1 (36.0 ) (34.3 ) Total SG&A expenses 25.1 32.6 (23.2 ) (21.5 ) Earnings (loss) from (1.9 ) 3.5 NM operations Gross profit rate 12.5 % 13.5 % (1.0 ) pts.

KELLY SERVICES, INC. AND SUBSIDIARIESRESULTS OF OPERATIONS BY SEGMENT(UNAUDITED)(In millions of dollars) June Year to Date % CC % 2020 2019 Change Change Americas Staffing Revenue from services $ 860.1 $ 1,224.1 (29.7 ) (29.0 ) % %Gross profit 157.0 226.0 (30.5 ) (30.1 ) SG&A expenses excluding 157.7 188.7 (16.4 ) (16.0 ) restructuring chargesRestructuring charges 5.5 5.7 (2.3 ) (2.3 ) Total SG&A expenses 163.2 194.4 (16.0 ) (15.6 ) Earnings (loss) from (6.2 ) 31.6 NM operationsEarnings (loss) fromoperations excluding (0.7 ) 37.3 NM restructuring charges Gross profit rate 18.3 % 18.5 % (0.2 ) pts. Global Talent Solutions Revenue from services $ 970.1 $ 1,006.9 (3.7 ) (3.5 ) % %Gross profit 203.2 200.1 1.6 1.9 SG&A expenses excluding 137.1 149.0 (8.0 ) (7.7 ) restructuring chargesRestructuring charges 0.8 ? NM NM Total SG&A expenses 137.9 149.0 (7.5 ) (7.2 ) Earnings from operations 65.3 51.1 27.8 Earnings from operationsexcluding restructuring 66.1 51.1 29.4 charges Gross profit rate 20.9 % 19.9 % 1.0 pts. International Staffing Revenue from services $ 412.2 $ 527.0 (21.8 ) (20.2 ) % %Gross profit 53.1 70.7 (24.9 ) (23.3 ) SG&A expenses excluding 53.3 63.9 (16.6 ) (15.1 ) restructuring chargesRestructuring charges 1.1 ? NM NM Total SG&A expenses 54.4 63.9 (14.9 ) (13.4 ) Earnings (loss) from (1.3 ) 6.8 NM operationsEarnings (loss) fromoperations excluding (0.2 ) 6.8 NM restructuring charges Gross profit rate 12.9 % 13.4 % (0.5 ) pts.

KELLY SERVICES, INC. AND SUBSIDIARIESCONSOLIDATED BALANCE SHEETS(UNAUDITED)(In millions of dollars) June 28, Dec. 29, June 30, 2020 2019 2019Current Assets Cash and equivalents $ 216.2 $ 25.8 $ 37.2 Trade accounts receivable, lessallowances of $11.2, $12.9, and 1,085.0 1,282.2 1,273.6 $12.1, respectivelyPrepaid expenses and other current 76.0 76.5 82.1 assetsProperties held for sale ? 21.2 ? Total current assets 1,377.2 1,405.7 1,392.9 Noncurrent Assets Property and equipment, net 41.6 43.1 83.4 Operating lease right-of-use assets 85.8 60.4 66.9 Deferred taxes 265.9 229.1 217.5 Goodwill, net ? 127.8 127.8 Investment in Persol Holdings 127.2 173.2 213.7 Investment in equity affiliate 113.6 117.2 122.0 Other assets 307.4 324.1 318.1 Total noncurrent assets 941.5 1,074.9 1,149.4 Total Assets $ 2,318.7 $ 2,480.6 $ 2,542.3 Current Liabilities Short-term borrowings $ 0.3 $ 1.9 $ 19.3 Accounts payable and accrued 463.6 503.6 513.7 liabilitiesOperating lease liabilities 19.5 20.1 20.3 Accrued payroll and related taxes 210.7 267.6 283.5 Accrued workers' compensation and 25.6 25.7 25.1 other claimsIncome and other taxes 71.7 65.2 69.2 Total current liabilities 791.4 884.1 931.1 Noncurrent Liabilities Operating lease liabilities 69.9 43.3 49.3 Accrued payroll and related taxes 38.4 ? ? Accrued workers' compensation and 45.6 45.8 48.8 other claimsAccrued retirement benefits 180.8 187.4 178.0 Other long-term liabilities 47.0 55.5 66.9 Total noncurrent liabilities 381.7 332.0 343.0 Stockholders' Equity Common stock 40.1 40.1 40.1 Treasury stock (17.3 ) (20.9 ) (21.5 ) Paid-in capital 20.5 22.5 23.2 Earnings invested in the business 1,122.8 1,238.6 1,238.1 Accumulated other comprehensive (20.5 ) (15.8 ) (11.7 ) income (loss)Total stockholders' equity 1,145.6 1,264.5 1,268.2 Total Liabilities and Stockholders' $ 2,318.7 $ 2,480.6 $ 2,542.3 Equity STATISTICS: Working Capital $ 585.8 $ 521.6 $ 461.8 Current Ratio 1.7 1.6 1.5 Debt-to-capital % 0.0 % 0.1 % 1.5 % Global Days Sales Outstanding 61 58 57 Year-to-Date Free Cash Flow $ 170.4 $ 82.2 $ 64.8

KELLY SERVICES, INC. AND SUBSIDIARIESCONSOLIDATED STATEMENTS OF CASH FLOWSFOR THE 26 WEEKS ENDED JUNE 28, 2020 AND JUNE 30, 2019(UNAUDITED)(In millions of dollars) 2020 2019Cash flows from operating activities: Net earnings (loss) $ (112.1 ) $ 105.9 Adjustments to reconcile net earnings (loss) to net cash from operating activities:Goodwill impairment charge 147.7 ? Deferred income taxes on goodwill impairment charge (23.0 ) ? Depreciation and amortization 12.0 15.6 Operating lease asset amortization 10.5 11.5 Provision for bad debts 0.1 1.8 Stock-based compensation 2.4 5.2 (Gain) loss on investment in Persol Holdings 48.2 (74.4 ) (Gain) loss on sale of assets (32.1 ) (12.3 ) Equity in net (earnings) loss of PersolKelly Pte. Ltd. 2.8 0.1 Other, net 0.8 (0.6 ) Changes in operating assets and liabilities, net of 120.8 20.7 acquisitions Net cash from operating activities 178.1 73.5 Cash flows from investing activities: Capital expenditures (7.7 ) (8.7 ) Acquisition of companies, net of cash received (36.4 ) (86.4 ) Proceeds from sale of assets 55.5 13.8 Proceeds from company-owned life insurance 2.3 3.0 Other investing activities (0.4 ) (1.3 ) Net cash from (used in) investing activities 13.3 (79.6 ) Cash flows from financing activities: Net change in short-term borrowings (1.4 ) 17.1 Financing lease payments (0.6 ) ? Dividend payments (3.0 ) (5.9 ) Payments of tax withholding for stock awards (1.1 ) (2.3 ) Other financing activities (0.1 ) (0.3 ) Net cash (used in) from financing activities (6.2 ) 8.6 Effect of exchange rates on cash, cash equivalents and 5.7 (0.1 ) restricted cash Net change in cash, cash equivalents and restricted cash 190.9 2.4 Cash, cash equivalents and restricted cash at beginning 31.0 40.1 of period Cash, cash equivalents and restricted cash at end of $ 221.9 $ 42.5 period

KELLY SERVICES, INC. AND SUBSIDIARIESREVENUE FROM SERVICES(UNAUDITED)(In millions of dollars) Second Quarter (Americas, International and GTS) % CC % 2020 2019 Change Change Americas United States $ 700.1 $ 991.3 (29.4 )% (29.4 )% Canada 25.6 33.2 (22.7 ) (19.9 ) Mexico 22.5 29.7 (24.2 ) (7.7 ) Puerto Rico 20.0 19.6 1.9 1.9 Brazil 6.1 8.2 (25.1 ) (0.1 ) Total Americas 774.3 1,082.0 (28.4 ) (27.7 ) EMEA Switzerland 47.4 49.9 (4.9 ) (8.6 ) France 39.9 64.6 (38.3 ) (37.1 ) Russia 29.3 28.8 1.4 13.9 Portugal 23.8 46.7 (49.2 ) (48.1 ) United Kingdom 17.8 30.5 (41.6 ) (39.5 ) Italy 13.3 20.7 (35.7 ) (34.5 ) Germany 7.1 9.9 (27.8 ) (26.3 ) Ireland 4.1 10.9 (61.9 ) (61.1 ) Other 11.5 16.9 (32.1 ) (27.0 ) Total EMEA 194.2 278.9 (30.4 ) (28.6 ) Total APAC 6.8 6.6 4.4 10.8 Total Kelly Services, Inc. $ 975.3 $ 1,367.5 (28.7 )% (27.7 )%

KELLY SERVICES, INC. AND SUBSIDIARIESREVENUE FROM SERVICES(UNAUDITED)(In millions of dollars) June Year to Date (Americas, International and GTS) % CC % 2020 2019 Change Change Americas United States $ 1,628.6 $ 2,010.2 (19.0 )% (19.0 )% Canada 58.4 66.2 (11.7 ) (10.0 ) Mexico 51.2 57.2 (10.4 ) (0.5 ) Puerto Rico 37.7 38.8 (2.8 ) (2.8 ) Brazil 15.2 16.7 (8.5 ) 9.5 Total Americas 1,791.1 2,189.1 (18.2 ) (17.7 ) EMEA France 92.4 128.9 (28.3 ) (26.5 ) Switzerland 91.6 99.4 (7.8 ) (11.0 ) Portugal 67.4 91.5 (26.3 ) (24.4 ) Russia 61.4 54.2 13.1 19.9 United Kingdom 40.1 56.7 (29.3 ) (27.5 ) Italy 28.0 41.3 (32.2 ) (30.4 ) Germany 15.1 21.0 (27.9 ) (26.0 ) Ireland 9.1 21.0 (56.6 ) (55.5 ) Other 26.7 34.9 (23.6 ) (18.6 ) Total EMEA 431.8 548.9 (21.3 ) (19.7 ) Total APAC 13.5 12.1 11.7 18.5 Total Kelly Services, $ 2,236.4 $ 2,750.1 (18.7 )% (18.0 )% Inc.

KELLY SERVICES, INC. AND SUBSIDIARIESRECONCILIATION OF NON-GAAP MEASURESSECOND QUARTER(UNAUDITED)(In millions of dollars) 2020 2019SG&A Expenses: As Restructuring^(4) Adjusted Adjusted ReportedAmericas Staffing $ 69.7 $ 0.1 $ 69.8 $ 93.8 Global Talent Solutions 64.2 0.1 64.3 74.3 International Staffing 25.1 ? 25.1 32.6 Corporate 19.5 ? 19.5 22.0 Intersegment (0.4 ) ? (0.4 ) (0.6 )Total Company $ 178.1 $ 0.2 $ 178.3 $ 222.1

2020 2019Earnings (loss) from As Reported Restructuring^ Adjusted AdjustedOperations: (4)Americas Staffing $ (6.3 ) $ (0.1 ) $ (6.4 ) $ 15.0 Global Talent Solutions 38.8 (0.1 ) 38.7 25.4 International Staffing (1.9 ) ? (1.9 ) 3.5 Corporate (19.5 ) ? (19.5 ) (22.0 )Total Company $ 11.1 $ (0.2 ) $ 10.9 $ 21.9

2019 As Gain on sale Restructuring^SG&A Expenses: Reported of assets^ (4) Adjusted (3)Americas Staffing $ 93.2 $ ? $ 0.6 $ 93.8 Global Talent Solutions 74.3 ? ? 74.3 International Staffing 32.6 ? ? 32.6 Corporate 22.0 ? ? 22.0 Intersegment (0.6 ) ? ? (0.6 )Total Company $ 221.5 $ ? $ 0.6 $ 222.1 2019Earnings (loss) from As Gain on sale Restructuring^Operations: Reported of assets^ (4) Adjusted (3)Americas Staffing $ 15.6 $ ? $ (0.6 ) $ 15.0 Global Talent Solutions 25.4 ? ? 25.4 International Staffing 3.5 ? ? 3.5 Corporate (9.7 ) (12.3 ) ? (22.0 )Total Company $ 34.8 $ (12.3 ) $ (0.6 ) $ 21.9

KELLY SERVICES, INC. AND SUBSIDIARIESRECONCILIATION OF NON-GAAP MEASURESJUNE YEAR TO DATE(UNAUDITED)(In millions of dollars) 2020 2019 Gain Goodwill onSG&A As impairment sale Restructuring Adjusted AdjustedExpenses: Reported ^(1) of ^(4) assets ^(3)Americas $ 163.2 $ ? $ ? $ (5.5 ) $ 157.7 $ 188.7 StaffingGlobal Talent 137.9 ? ? (0.8 ) 137.1 149.0 SolutionsInternational 54.4 ? ? (1.1 ) 53.3 63.9 StaffingCorporate 42.9 ? ? (1.1 ) 41.8 50.2 Intersegment (0.8 ) ? ? ? (0.8 ) (1.2 )Total Company $ 397.6 $ ? $ ? $ (8.5 ) $ 389.1 $ 450.6

2020 2019Earnings Goodwill Gain on(loss) from As impairment sale Restructuring Adjusted AdjustedOperations: Reported ^(1) of assets ^(4) ^(3)Americas $ (6.2 ) $ ? $ ? $ 5.5 $ (0.7 ) $ 37.3 StaffingGlobal Talent 65.3 ? ? 0.8 66.1 51.1 SolutionsInternational (1.3 ) ? ? 1.1 (0.2 ) 6.8 StaffingCorporate (158.5 ) 147.7 (32.1 ) 1.1 (41.8 ) (50.2 )Total Company $ (100.7 ) $ 147.7 $ (32.1 ) $ 8.5 $ 23.4 $ 45.0

2019 As Gain on sale Restructuring^SG&A Expenses: Reported of assets^ (4) Adjusted (3)Americas Staffing $ 194.4 $ ? $ (5.7 ) $ 188.7 Global Talent Solutions 149.0 ? ? 149.0 International Staffing 63.9 ? ? 63.9 Corporate 50.2 ? ? 50.2 Intersegment (1.2 ) ? ? (1.2 )Total Company $ 456.3 $ ? $ (5.7 ) $ 450.6 2019Earnings (loss) from As Gain on sale Restructuring^Operations: Reported of assets^ (4) Adjusted (3)Americas Staffing $ 31.6 $ ? $ 5.7 $ 37.3 Global Talent Solutions 51.1 ? ? 51.1 International Staffing 6.8 ? ? 6.8 Corporate (37.9 ) (12.3 ) ? (50.2 )Total Company $ 51.6 $ (12.3 ) $ 5.7 $ 45.0

KELLY SERVICES, INC. AND SUBSIDIARIESRECONCILIATION OF NON-GAAP MEASURES (continued)(UNAUDITED)(In millions of dollars except per share data) Second Quarter June Year to Date 2020 2019 2020 2019Income tax expense (benefit) $ 0.9 $ 12.7 $ (35.3 ) $ 19.1 Taxes on goodwill impairment ? ? 23.0 ? charge^(1)Taxes on investment in Persol (9.0 ) (18.7 ) 14.8 (22.8 )Holdings^(2)Taxes on gain on sale of assets^ ? (3.3 ) (8.1 ) (3.3 )(3)Taxes on restructuring charges^ ? (0.1 ) 2.2 1.5 (4)Adjusted income tax expense $ (8.1 ) $ (9.4 ) $ (3.4 ) $ (5.5 )(benefit) Second Quarter June Year to Date 2020 2019 2020 2019Net earnings (loss) $ 41.1 $ 83.8 $ (112.1 ) $ 105.9 Goodwill impairment charge, net ? ? 124.7 ? of taxes^(1)(Gain) loss on investment inPersol Holdings, net of taxes^ (20.6 ) (42.5 ) 33.4 (51.6 )(2)Gain on sale of assets, net of ? (9.0 ) (24.0 ) (9.0 )taxes^(3)Restructuring charges, net of (0.2 ) (0.5 ) 6.3 4.2 taxes^(4)Adjusted net earnings $ 20.3 $ 31.8 $ 28.3 $ 49.5 Second Quarter June Year to Date 2020 2019 2020 2019 Per Share Per ShareNet earnings (loss) $ 1.04 $ 2.12 $ (2.86 ) $ 2.68 Goodwill impairment charge, net ? ? 3.18 ? of taxes^(1)(Gain) loss on investment inPersol Holdings, net of taxes^ (0.52 ) (1.07 ) 0.85 (1.31 )(2)Gain on sale of assets, net of ? (0.23 ) (0.61 ) (0.23 )taxes^(3)Restructuring charges, net of ? (0.01 ) 0.16 0.11 taxes^(4)Adjusted net earnings $ 0.51 $ 0.81 $ 0.72 $ 1.25

Note: Earnings per share amounts for each quarter are required to be computed independently and may not equal the amounts computed for the total year.

KELLY SERVICES, INC. AND SUBSIDIARIESRECONCILIATION OF NON-GAAP MEASURES(UNAUDITED)

Management believes that the non-GAAP (Generally Accepted Accounting Principles) information excluding the 2020 goodwill impairment charge, the 2020 and 2019 gains and losses on the investment in Persol Holdings, the 2020 and 2019 gains on sale of assets, and the 2020 and 2019 restructuring charges, are useful to understand the Company's fiscal 2020 financial performance and increases comparability. Specifically, Management believes that removing the impact of these items allows for a meaningful comparison of current period operating performance with the operating results of prior periods. Management also believes that such measures are used by those analyzing performance of companies in the staffing industry to compare current performance to prior periods and to assess future performance.

These non-GAAP measures may have limitations as analytical tools because they exclude items which can have a material impact on cash flow and earnings per share. As a result, Management considers these measures, along with reported results, when it reviews and evaluates the Company's financial performance. Management believes that these measures provide greater transparency to investors and provide insight into how Management is evaluating the Company's financial performance. Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP.

(1) The goodwill impairment charge is the result of an interim impairment test the Company performed during the first quarter of 2020, due to a triggering event caused by a decline in the Company's common stock price.

(2) The gains and losses on the investment in Persol Holdings represent the change in fair value of the investment during the period presented and the related tax expense and benefit.

(3) Gain on sale of assets in 2020 represents the excess of the proceeds over the cost of the headquarters properties sold during the first quarter of 2020. Gain on sale of assets in 2019 primarily represents the excess of the proceeds over the cost of an unused parcel of land located near the Company headquarters sold during the second quarter of 2019.

(4) Restructuring charges in 2020 represent severance costs and lease terminations in preparation for the new operating model to be in place in the third quarter of 2020. Restructuring charges in 2019 represent severance costs primarily related to U.S. branch-based staffing operations.









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