GlobeNewswire Inc | Nov 30, 2020 01:29PM EST

November 30, 2020

LOS ANGELES, Nov. 30, 2020 (GLOBE NEWSWIRE) -- In an interview with Capital Market Laboratories (CMLviz), Chief Executive Officer of Five9 Rowan Trollope had a clear message:

-- The acquisition of San Francisco-based Inference Solutions could roughly double the companys total addressable market. -- The dual drivers of enterprise transitions to cloud and digitization have been turbo-chargedby COVID-19. -- Some of the changes due to COVID-19 are a permanent feature of the business landscape going forward: [T]his is a labor shift from in-person to contact center. And I dont think thats going to go back.

In a far-ranging interview with the CEO we discussed the future of the business, the impact of COVID-19, the impact of the innovation surrounding Alexa and Google Assistant, and all of technology.

Read Five9 (FIVN) CEO Rowan: This technology is going to double our addressable market

Media queries

Alicia Newman, Director Client Services

Capital Market Laboratories

support@cmlviz.com