GlobeNewswire Inc | Nov 2, 2021 06:30AM EDT

November 02, 2021

SUNNYVALE, Calif., Nov. 02, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that CEO Ashu Roy will deliver a keynote at the KMWorld Connect Conference 2021 on the missing ingredient in digital transformation of customer engagement.

At the keynote, Mr. Roy, along with a senior IT leader from one of eGains federal agency partners, will discuss the importance of knowledge and how it is a foundational requirement for success in digital transformation initiatives.

A Diamond Sponsor at the conference, eGain will also showcase its rich capabilities for knowledge-powered digital customer engagement, discuss best practices, and share at-scale client success stories at its booth.

Keynote detailsTitle: Knowledge HubThe Secret Ingredient in Digital Transformation of Customer EngagementDate: November 16, 2021Time: 11:45 am EST

More informationKMWorld Connect Conference 2021: https://www.kmworld.com/Conference/2021Keynote abstract: https://pheedloop.com/KMWC21/site/keynotes/Sponsor page (eGain virtual booth): https://bit.ly/3Gunqa3eGain Knowledge Hub: https://www.egain.com/products/knowledge-management-software/eGain Digital Customer Engagement Suite: https://www.egain.com/products/eGain Innovation in 30 Days: https://www.egain.com/innovation-in-30-days/

About eGainOur knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGains top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools. To learn more, visitwww.eGain.com.

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

eGain media contact

Michael MessnerEmail: press@egain.comPhone: 408 636 4514