Benzinga | Oct 22, 2021 10:22AM EDT

Top US Insurance Firm Chooses eGain Knowledge Hub

* Cloud platform provider eGain Corp (NASDAQ:EGAN) announced that a Top 5 insurance company in the U.S. had selected eGain Knowledge Hub as its strategic knowledge management platform for customer service and member engagement.

* The financial terms of the contract remain undisclosed.

* Hit by pandemic refunds for auto insurance and natural disaster payouts, insurance leaders invest in digital transformation to improve customer experience and reduce cost.

* The company will deploy eGain Knowledge across thousands of contact center representatives and field agents for sales, service, and claims management across multiple lines of business.

* Price Action: EGAN shares traded lower by 0.19% at $10.28 in the market session on the last check Friday.