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CTG Expands Global Delivery Center Capabilities


GlobeNewswire Inc | Jul 13, 2020 06:55AM EDT

July 13, 2020

BUFFALO, N.Y., July 13, 2020 (GLOBE NEWSWIRE) -- CTG (NASDAQ: CTG), a leading provider of information technology solutions and services in North America and Western Europe, today announced the opening of a delivery center in Bogot, Colombia to enhance the Companys support capabilities and service offerings. Through established operations in North America, Western Europe, India, and now South America, CTGs delivery centers leverage a centralized model to deliver high-quality, cost-effective IT services and solutions.

In addition to bolstering capabilities for existing clients, CTGs newest delivery center extends the availability of the Companys global solutions offerings to better serve clients in the Americas and Europe. Together, CTGs delivery centers provide a strategic delivery platform for a broad spectrum of IT solutions, including process automation, application development and maintenance, testing, infrastructure and cloud solutions management and maintenance, service desk, and operations.

Delivery centers play a fundamental role in providing cost-effective, value-added IT solutions to clients, stated Olivier Saucin, CTG Managing Director, Global Solutions. Opening this delivery center in Bogot will allow us to extend a proven model that we successfully utilize in other geographies. The initial focus of the new center will be to enhance our current capabilities in IT support, infrastructure, and cloud solutions implementation and management. The focus will quickly expand to encompass CTGs entire portfolio of global solutions, covering the full IT lifecycle.

CTG chose Colombia as the location for the Companys next delivery center for several reasons, including a favorable economic environment, U.S. time zone compatibility, a strong technology infrastructure that will support reliable connectivity, competitive labor costs, and a growing community of Spanish-speaking IT talent.

Commenting on the value that CTGs new Bogota Delivery Center will bring to the Companys client base, Brett Hunt, CTGs Managing Director of Solutions, North America, stated, As a near-shore location, Columbia offers an attractive and cost-effective support option for CTGs clients. Our Bogota delivery center and team also bring the added benefit of multi-lingual support, including Spanish, which is important to both clients in the region as well as many other existing and prospective clients across our served geographies.

Delivery Center Benefits

CTG has a successful track record of utilizing delivery centers, both onshore and offshore, to serve clients across multiple industries. CTGs delivery centers are interconnected so that the Company can offer a comprehensive portfolio of end-to-end IT solutions, provide timely and guaranteed levels of service, and implement flexible support options that meet the unique requirements of individual client organizations.

Today, CTGs delivery centers, staffed by more than 300 IT specialists who possess a wide range of technical and business skills and expertise, support more than fifty clients. CTGs centralized delivery center platform provides clients with a series of value-added benefits, including:

-- Reliable 24/7 support in multiple languages -- Enhanced service desk support solutions that leverage cloud technologies, robotic process automation, and artificial intelligence -- Continuous monitoring, support, and management of IT infrastructures, either onsite or remotely, through main public cloud providers and/or CTGs private cloud platform -- Centers of Excellence for proprietary and open source technologies to support customized application development projects -- Cutting-edge testing methodologies and tooling, including automation tools to streamline manual processes and continuously analyze business and IT processes to identify opportunities for improvement -- Continuously optimized processes to ensure ongoing quality and efficiency improvements -- An extensive knowledge base of best practices in all the domains above

Collectively, CTGs delivery centers provide its clients with high reliability, significant operating improvements and efficiencies, lower overall costs, and increased return on technology investments.

For more information about CTGs comprehensive IT solutions offerings and delivery center capabilities, please visit www.ctg.com.

About CTG: CTG (NASDAQ: CTG) has established a reputation for responsiveness and reliabilitytraits that our clients say set us apartsince our founding in 1966. Today, we provide comprehensive information, technology, and business solutions that address critical challenges for clients in high-growth industries in North America, South America, and Western Europe. Backed by a proven track record of reliable delivery, CTG fosters long-term client relationships and trust, which allows us to develop strategic insights that maximize client investments in solutions and competitive advantage. CTG has operations in North America, South America, Western Europe, and India and regularly posts news and other important information online at www.ctg.com.

Safe Harbor StatementThis press release contains forward-looking statements within the meaning of applicable federal securities law, and generally includes words such as believes, expects, intends, anticipates, estimates and similar expressions. The Company can give no assurance that any actual or future results or events discussed in these statements will be achieved. Any forward-looking statements represent the Companys views only as of today and should not be relied upon as representing the Companys views as of any subsequent date. Actual results could differ materially from the outlook, guidance, expectations, and other forward-looking statements as a result of a number of factors, including among others, the availability to the Company of qualified professional staff, domestic and foreign industry competition for clients and talent, including technical, sales and management personnel, increased bargaining power of large clients, the Companys ability to protect confidential client data, the partial or complete loss of the revenue the Company generates from International Business Machines Corporation (IBM) and/or SDI International (SDI), the ability to integrate businesses when acquired and retain their clients while achieving cost reduction targets, the uncertainty of clients implementations of cost reduction projects, the effect of healthcare reform and initiatives, the mix of work between staffing and solutions, currency exchange risks, risks associated with operating in foreign jurisdictions, renegotiations, nullification, or breaches of contracts with clients, vendors, subcontractors or other parties, the change in valuation of capitalized software balances, the impact of current and future laws and government regulation, as well as repeal or modification of such, affecting the information technology (IT) solutions and staffing industry, taxes and the Companys operations in particular, industry and economic conditions, including fluctuations in demand for IT services, consolidation among the Companys competitors or clients, the need to supplement or change our IT services in response to new offerings in the industry or changes in client requirements for IT products and solutions, the risks associated with acquisitions, the negative effects of actions of activist shareholders and other factors that involve risk and uncertainty including those listed in the Companys reports filed with the Securities and Exchange Commission as of the date of this document. Such forward-looking statements should be read in conjunction with the Companys disclosures set forth in the Companys 2019 Form 10-K, which is incorporated by reference, and other reports that may be filed from time to time with the Securities and Exchange Commission. The Company assumes no obligation to update the forward-looking information contained in this release.

Investors:John M. Laubacker, Chief Financial Officer(716) 887-7368

Media: Amanda LeBlanc, Chief Marketing Officer and Vice President, Global Marketing amanda.leblanc@ctg.com (225) 772-8865






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