GlobeNewswire Inc | May 17, 2021 04:01PM EDT

May 17, 2021

NEW YORK, May 17, 2021 (GLOBE NEWSWIRE) -- MEDIROM Healthcare Technologies Inc. (NasdaqCM: MRM, MEDIROM), a leading holistic health services provider in Japan, today announced MEDIROMs financial results for the year ended December 31, 2020.

FY 2020 Financial Highlights

-- Total revenue decreased by 14.5% to $32.4 million, due to the COVID-19 lock-down in April and May 2020. -- Cost of revenues stayed relatively flat as a result of an increase in the total number of salons from 283 to 290, offset by cost reduction efforts to mitigate the impact of COVID-19. -- SG&A increased by 22.6% due to the office relocation and IPO expenses/costs. -- Impairment loss increased 139.1% as certain salons with relatively long contract terms of leases and large amounts of asset retirement costs were impaired. -- Net loss of $5 million recorded due to the COVID-19 halt and temporarily increased SG&A. -- Adjusted EBITDA and Adjusted EBITDA margin were negative $5.3 million and minus 16.3%, respectively. -- Cashflow from Operating Activities was negative $3.5 million, mainly due to the decrease in net income. -- Cashflow from Investing Activities was negative $1.3 million, primarily due to salons acquisitions from franchisees. -- Cashflow from Financing Activities was positive $13.8 million, due to $11.3 million in proceeds from the IPO and the special long-term bank loans for the COVID-19 pandemic. -- Net cash increased by $8.9 million in FY2020.

Corporate Highlights FY 2020

-- The revenue decrease in System-Wide Sales was observed only from March to May due to the first COVID-19 Declaration of Emergency in operation in Tokyo metropolis and several prefectures. -- KPIs recovered after the first COVID-19 Declaration. -- Our mobile application Lav is being upgraded for general consumers use on top of the engagement by Specific Guidance Program. -- Currently developing a self-charging smart bracelet, MOTHER Tracker, with a silicon valley start-up, Matrix Industries. Its major features are chargeless generator, boost converter, and Software Development Kit open policy. -- Preparing for the integration of the hashed health data collected at our salons, via mobile application and smart tracker.

Outlook and perspective FY 2021

-- We are currently experiencing the third Declaration of Emergency for COVID-19 in major prefectures and cities. -- After observing the KPIs transition in FY2020 and ongoing FY2021, we concluded that our industry is regarded as a necessary service for peoples daily life. We believe that relaxation salon business segment will continue to stay stable, and that we can generate reasonable profit by controlling the cost and expenses. -- Acquired a medium sized salon in May 2021. We will actively continue to grow our salon business through M&A transactions. -- Intend for the MOTHER Tracker to be launched before the end of the year.

Financial Results for the Year Ended December 31, 2020 Compared to 2019

RevenuesRevenues derived from our Relaxation Salon Segment were JPY3,864,656 thousand (US$37,452 thousand) in the year ended December 31, 2019, and JPY3,315,947 thousand (US$32,134 thousand) in the year ended December 31, 2020.

The revenue from our Relaxation Salon Segment consists of revenue from directly-operated salons and revenue from franchising. In the year ended December 31, 2019, our revenue from directly-operated salons and from franchising was JPY2,031,155 thousand (US$19,684 thousand) and JPY1,833,501 thousand (US$17,768 thousand), respectively. In the year ended December 31, 2020, our revenue from directly-operated salons and from franchising decreased to JPY2,026,806 thousand (US$19,641 thousand) and JPY1,289,141 thousand (US$12,493 thousand), respectively.

The primary factor for the decrease in revenues from directly-operated salons between year end 2019 and 2020 was the decrease in the number of customers due to the COVID-19 pandemic. In the year ended December 31, 2019, our salons had customer visits of 857 thousand, while in the same period of 2020, the figure was 650 thousand excluding visitors to our JOYHANDS WELLNESS salons located in spa facilities (for which data is not available).

The primary reason for the decrease in revenues from franchising was also the decrease in the number of customers due to the COVID-19 pandemic. In the year ended December 31, 2019, our franchised salons had served 302.9 thousand customers, while in the same period of 2020, franchised salons served 187.5 thousand customers. Although this decrease in revenue by our franchisees resulted in less royalty income for the Company, our expenses for providing supporting services to our franchisees decreased accordingly.

We recognize revenue from initial franchise membership on the opening date of the new franchised salons. In addition, our revenue from franchise royalties includes revenues from recurring royalty income, rental income from subleased salon properties, construction of franchised salons, uniforms and training sales.

The revenue from our Preventative Healthcare Segment decreased 41.1% for the year ended December 31, 2020 compared to the same period in 2019, as a result of a slower increase in the number of participants in the Health Guidance Program during the COVID-19 pandemic. Our MOTHER Tracker is still at the development stage and as such generates no revenue.

Cost of RevenuesFor the year ended December 31, 2019 and 2020, the cost of revenues was JPY 2,957,506 thousand (US$28,661 thousand) and JPY2,912,667 thousand (US$28,226 thousand), respectively. Total cost of revenues stayed relatively flat for the year ended December 31, 2020 compared to the prior year as a result of an increase in the total number of salons from 283 to 290, offset by cost reduction efforts to mitigate the impact of COVID-19. These cost reductions included furlough of our relaxation therapists and employees, as well as temporary rent reductions negotiated with the landlords. The cost to revenue ratios were 75.7% during the year ended December 31, 2019 and 87.2% during the comparable period in 2020. Total cost of revenues as a percentage of revenue increased from the prior year as a result of lower revenue levels due to COVID-19, which outpaced the decreases in cost of revenues.

The cost of revenue from directly-operated salon increased by JPY236,950 thousand (US$2,296 thousand) from JPY1,912,893 thousand (US$18,538 thousand) in the year ended December 31, 2019 to JPY2,149,843 thousand (US$20,833 thousand) in the year ended December 31, 2020. The cost of revenue from franchising activities decreased by JPY274,854 thousand (US$2,664 thousand) from JPY1,019,956 thousand (US$9,884 thousand) in the year ended December 31, 2019 to JPY745,102 thousand (US$7,221 thousand) in the year ended December 31, 2020. The increase in cost of revenues from directly-operated salons and the corresponding decrease in cost of revenues from franchised salons was due to the acquisition of franchised salons and conversion into directly-operated salons.

Selling, General, and Administration ExpensesFor the year ended December 31, 2019 and 2020, the selling, general, and administration expenses were JPY871,862thousand (US$8,449thousand) and JPY1,068,537thousand (US$10,355 thousand), respectively. Thepercentage of revenue of selling, general, and administration expenses in the year ended December 31, 2019 and 2020 was 22.3% and 32.0%, respectively. The increase in 2020 was a result of an increase in the number of new college graduate employees, moving expenses incurred in connection with the relocation of our headquarters, and professional fees incurred in connection with our initial public offering.

Impairment Loss on Long-lived AssetsMD, BEW and DW recorded impairment losses of JPY30,224 thousand (US$293 thousand), JPY9,420 thousand (US$91 thousand) and JPY4,902 thousand (US$48 thousand), respectively, for 2019 while MD and DW recorded impairment losses of JPY93,589 thousand (US$907 thousand) and JPY12,912 thousand (US$125 thousand), respectively, for 2020. The impairment losses increased as certain salons with relatively long contract terms of leases and large amounts of asset retirement costs were impaired.

Interest ExpenseInterest expense was relatively flat in 2020 compared with that of 2019.

Gain from Bargain PurchaseGain from bargain purchases through acquisitions of relaxation salons decreased by JPY6,487 thousand (US$63 thousand) from the prior year because we entered into no bargain purchase transaction.

Other IncomeNetOther income increased in 2020 by JPY127,146 thousand (US$1,232 thousand) to JPY131,299 thousand (US$1,272 thousand), a 3,061.5% increase from 2019. The increase in other income was due to the receipt of government subsidies of JPY111,581thousand (US$1,081 thousand) in relation to COVID-19.

Income Tax ExpenseIncome tax benefit for 2020 was JPY87,519 thousand (US$848 thousand), an improvement of JPY103,480 thousand (US$1,003 thousand), from income tax expense of JPY15,961 thousand (US$155 thousand). This was mainly due to deferred tax benefit of JPY 107,264 thousand (US$1,039 thousand) recorded for 2020 whereas deferred tax expense of JPY5,739 thousand (US$56 thousand) incurred for 2019, which was partially offset by an increase in current tax expense by JPY9,523 thousand (US$92 thousand). The fluctuation in deferred tax expense was driven primarily by fluctuations in deferred tax assets related to operating loss carryforwards. The increase in current tax expense was mainly due to an increase in inhabitant tax per capita, which is calculated based on capital and the number of employees.

Net Income and Adjusted EBITDAOur consolidated net income in the year ended December 31, 2019 was JPY17,335thousand (US$168thousand), or 0.4% of consolidated revenue, while our consolidated net loss for the comparable period in 2020 was JPY539,170 thousand (US$5,225thousand), or -16.1% of consolidated revenue, as a result of the key factors described above. Our Adjusted EBITDA decreased from JPY139,301thousand (US$1,350thousand) in the year ended December 31, 2019 to a loss of JPY(543,456) thousand (US$5,267thousand) for the comparable period in 2020, resulting in an Adjusted EBITDA margins of 3.6%, and (16.3)% for the year ended December 31, 2019 and 2020, respectively. The key factors behind this decrease, other than changes in revenues, cost of revenues, and selling, general and administrative expenses, were the increase of impairment loss on long-lived assets by JPY61,955 thousand (US$600thousand) and increase of subsidies by JPY111,581 thousand (US$1,081 thousand).

Cash FlowsThe following table sets forth a summary of our cash flows for the periods indicated.

Year ended December 31, 2020($) 2020() 2019()Net (loss) incomeattributable to $ (5,225 ) (539,170 ) 17,335 shareholdersNet cash provided by (3,551 ) (366,420 ) 7,870 operating activitiesNet cash used in investing (1,353 ) (139,599 ) (37,931 )activitiesNet cash provided by 13,879 1,432,131 331,994 financing activitiesNet increase of cash andcash equivalents during the 8,975 926,112 301,933 periodCash and cash equivalents $ 4,977 513,621 211,688 at beginning of periodCash and cash equivalents $ 13,952 1,439,733 513,621 at end of period

Operating ActivitiesNet cash flows provided by operating activities decreased from JPY7,870thousand (US$76 thousand) in the year ended December 31,2019 to negative JPY366,420thousand (US$3,551 thousand) in the year ended December 31, 2020, primarily due to decrease in net income attributable to shareholders, decrease in contract liabilities, decrease in deposits received, while partially offset by decrease in accounts receivable, increase in accrued expenses, increase in lease and guarantee deposits, and add-back of impairment loss on long-lived assets and depreciation and amortization.

Investing ActivitiesNet cash flows used in investing activities increased from JPY37,931thousand (US$ 368 thousand) in the year ended December 31, 2019 to JPY139,599thousand (US$1,353 thousand) in the year ended December 31, 2020, primarily due to acquisitions of businesses, acquisitions of property and equipment, cost additions to internal use software, partially offset by proceeds from sale of affiliated company securities and payment received on long-term accounts receivable-other, net.

The total amount of capital investment made in the year ended December 31, 2020 was JPY203,320thousand (US$1,970 thousand). The main investments were JPY99,195thousand (US$961 thousand) for acquisitions of businesses, JPY73,556thousand (US$713 thousand) for acquisition of property and equipment, and JPY30,569thousand (US$296 thousand) for additional development of internal use software.

Financing ActivitiesNet cash flows from financing activities increased from JPY331,994thousand (US$3,217 thousand) in 2019 to JPY1,432,131thousand (US$13,879 thousand) in 2020, primarily due to proceeds from the initial public offering of JPY1,168,627thousand (US$11,325 thousand) in December 2020, proceeds from long-term borrowings of JPY775,000thousand (US$7,510 thousand), partially offset by the repayment of long-term loans of JPY206,440 thousand (US$2,001 thousand), repayment of short-term loans of JPY180,000 thousand (US$1,744 thousand), payment of deferred offering costs of JPY97,857thousand (US$948 thousand), and payment of installment payables related to business acquisitions of JPY33,949thousand (US$329 thousand).

Conference Call Access

Management will host a conference call on Monday, May 17, 2021 at 4:30 p.m. ET to review financial results and provide an update on corporate developments. Following managements formal remarks there will be a question-and-answer session.

A presentation accompanying the conference call is available in the investor relations section of MEDIROMs website at https://medirom.co.jp/pdf_file/open/146/FY2020_Investor_Presentation_Slide or at https://medirom.co.jp/en/ir/news/20210518/146.

Participants are asked to pre-register for the call via the following link: https://dpregister.com/sreg/10154723/e6b6b888e7

Please note that registered participants will receive their dial-in number upon registration and will dial directly into the call without delay. Those without Internet access or who are unable to pre-register may dial in by calling 1-866-777-2509 (domestic) or 1-412-317-5413 (international), Japan Toll Free 0066-33-1-33094. All callers should dial in approximately 10 minutes prior to the scheduled start time and ask to be joined into the MEDIROM call.

The conference call will be available through a live webcast at the following link: https://services.choruscall.com/links/mrm210429.html

A webcast replay of the call will be available approximately one hour after the end of the call through August 17, 2021. The webcast replay can be accessed through the above links or by calling 1-877-344-7529 (domestic) or 1-412-317-0088 (international) and using access code 10154723. A telephonic replay of the call will be available through May 31, 2021.

FORWARD-LOOKING STATEMENTSThe information contained herein includes forward-looking statements. These statements relate to future events or to our future financial performance, and involve known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance, or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by these forward-looking statements. You should not place undue reliance on forward-looking statements since they involve known and unknown risks, uncertainties and other factors which are, in some cases, beyond our control and which could, and likely will, materially affect actual results, levels of activity, performance or achievements. Any forward-looking statement reflects our current views with respect to future events and is subject to these and other risks, uncertainties and assumptions relating to our operations, results of operations, growth strategy and liquidity. We assume no obligation to publicly update or revise these forward-looking statements for any reason, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future. The safe harbor for forward-looking statements contained in the Securities Litigation Reform Act of 1995 protects companies from liability for their forward-looking statements if they comply with the requirements of the Act.

Non-GAAP Financial MeasuresThis press release includes non-GAAP financial metrics that we use to help us evaluate our business, identify trends affecting our business, formulate business plans, and make strategic decisions. Adjusted EBITDA and Adjusted EBITDA Margin are financial measures that are calculated and presented on the basis of methodologies other than in accordance with generally accepted accounting principles in the United States of America ("GAAP"). Definitions for such non-GAAP measures can be found in the Appendix to this presentation. Any non-GAAP financial measures used in this presentation are in addition to, and not meant to be considered superior to, or a substitute for, the Company's financial statements prepared in accordance with GAAP. A reconciliation of each of these non-GAAP measures to their nearest GAAP measure is set forth in the Appendix to this presentation.

The Company believes these non-GAAP measures of financial results provide useful information to management and investors regarding certain financial and business trends relating to our financial condition and results of operations. The Company's management uses these non-GAAP measures to compare our performance to that of prior periods for trend analyses and for budgeting and planning purposes. These measures are used in monthly financial reports prepared for management and our board of directors. We believe that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends in and in com paring our financial measures with other similar companies, many of which present similar non-GAAP financial measures to investors. Management does not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principal limitation of these non-GAAP financial measures is that they exclude significant expenses and income that are required by GAAP to be recorded in our financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgments by management about which expense and income are excluded or included in determining these non-GAAP financial measures. Undue reliance should not be placed on these measures as the Company's only measures of operating performance, nor should such measures be considered in isolation from, or as a substitute for, financial information presented in compliance with GAAP. Non-GAAP financial measures as used in respect of the Company may not be comparable to similarly titled amounts used by other companies.

(1) For a reconciliation of Adjusted EBITDA to net income (loss), the most comparable U.S. GAAP measure, see the following table.

Reconciliation of non-GAAP Year ended December 31, measures:(in thousands, except Adjusted 2020($) 2020() 2019() EBITDA margin)Net (loss) income $ (5,225 ) (539,170 ) 17,335 Dividend income and interest (13 ) (1,334 ) (1,338 ) incomeInterest expense 128 13,234 13,591 Gain from bargain purchases ? ? (6,487 ) Other, net (1,272 ) (131,299 ) (4,153 ) Income tax expense (848 ) (87,519 ) 15,961 Equity in earnings (loss) of ? ? (559 ) investment Operating income $ (7,230 ) (746,088 ) 34,350 Depreciation and amortization 604 62,290 46,174 Losses on sales ofdirectly-operated salons to ? ? 9,600 franchisesLosses on disposal of propertyand equipment, net and other 328 33,841 4,631 intangible assets, netImpairment loss on long-lived 1,031 106,501 44,546 assets Adjusted EBITDA $ (5,267 ) (543,456 ) 139,301 Adjusted EBITDA margin (16.3 ) % (16.3 ) % 3.6 %

(2) Adjusted EBITDA margin is calculated by dividing Adjusted EBITDA for a period by total revenue for the same period.

About MEDIROM Healthcare Technologies Inc.

MEDIROM operates 303 (as of March 31, 2021) relaxation salons across Japan, Re.Ra.Ku, being its leading brand, and provides healthcare services. In 2015, MEDIROM entered the health-tech business, and launched new healthcare programs using on-demand training app called "Lav", which is developed by the company. MEDIROM also entered the device business in 2020 and is developing a smart tracker "MOTHER Tracker". MEDIROM plans to expand the scope of its business to include data analysis utilizing the data it has collected since formation of the company.

URL https://medirom.co.jp/en

Contacts:Investor Relations Teamir@medirom.co.jp



MEDIROM HEALTHCARE TECHNOLOGIESINC.

CONSOLIDATED BALANCE SHEETSAS OF DECEMBER31, 2020 AND 2019(Yen in thousands, except share data) December31, 2020 2019 ASSETS Current assets: Cash and cash equivalents 1,439,733 513,621 Time deposits 32,524 38,520 Accounts receivable-trade, net 148,540 337,048 Accounts receivable-other 411,278 428,278 Due from shareholder ? 8,266 Inventories 7,956 5,511 Prepaid expenses and other current 47,193 47,485 assetsTotal current assets 2,087,224 1,378,729 Property and equipment, net 235,930 168,955 Goodwill 150,720 78,282 Other intangible assets, net 97,615 77,638 Investments 500 14,044 Long-term accounts receivable-other, net 116,942 106,208 Right-of-use asset - operating lease, 1,578,828 1,829,968 netLease and guarantee deposits 710,636 769,104 Deferred tax assets, net 655,591 222,505 Deferred offering costs ? 57,509 Other assets 79,480 54,523 Total assets 5,713,466 4,757,465 LIABILITIES AND SHAREHOLDERS? EQUITY Current liabilities: Accounts payable 67,016 122,590 Accrued expenses 889,112 447,974 Short-term borrowings and current 242,281 371,570 portion of long-term borrowingsAccrued income taxes 43,198 17,834 Contract liability (current) 172,063 ? Advances received 461,665 483,124 Short-term lease liability 658,320 704,024 Other current liabilities 118,933 115,573 Total current liabilities 2,652,588 2,262,689 Long-term borrowings - net of current 668,380 150,531 portionDeposit received 375,463 474,388 Long-term contract liability - net of 333,978 ? current portionLong-term lease liability - net of 992,892 1,136,799 current portionAsset retirement obligation 191,192 127,411 Other liabilities 7,716 5,589 Total liabilities 5,222,209 4,157,407 COMMITMENTS AND CONTINGENCIES (NOTE 18) SHAREHOLDERS? EQUITY: Common stock, no par value; 9,999,999shares authorized; 4,915,000 sharesissued and 4,822,500 shares outstanding 1,179,313 595,000 at December 31, 2020; 4,115,000 sharesissued and 4,022,500 shares outstandingat December 31, 2019Class A common stock, no par value; 1share authorized; 1 share issued and 1 100 100 share outstanding at December 31, 2020and 2019Treasury stock, at cost- 92,500 common (3,000 ) (3,000 )shares at December 31, 2020 and 2019Additional paid-in capital 1,018,146 713,267 Accumulated deficit (1,703,302 ) (705,309 )Total shareholders' equity 491,257 600,058 Total liabilities and shareholders' 5,713,466 4,757,465 equity

MEDIROM HEALTHCARE TECHNOLOGIESINC.

CONSOLIDATED STATEMENTS OF (LOSS) INCOMEFOR THEYEARS ENDED DECEMBER31, 2020 AND 2019(Yen in thousands, except share and per share data)

Years Ended December31, 2020 2019 Revenues: Revenue from directly-operated salons 2,026,806 2,031,155 Franchise revenue 1,289,141 1,833,501 Other revenues 25,670 43,608 Total revenues 3,341,617 3,908,264 Cost of revenues and operating expenses: Cost of revenue from directly-operated 2,149,843 1,912,893 salonsCost of franchise revenue 745,102 1,019,956 Cost of other revenues 17,722 24,657 Selling, general and administrative 1,068,537 871,862 expensesImpairment loss on long-lived assets 106,501 44,546 Total cost of revenues and operating 4,087,705 3,873,914 expensesOperating (loss) income (746,088 ) 34,350 Other income (expense): Dividend income 2 2 Interest income 1,332 1,336 Interest expense (13,234 ) (13,591 )Gain from bargain purchases ? 6,487 Subsidies 111,581 ? Other, net 19,718 4,153 Total other income (expense) 119,399 (1,613 )(Loss) income before income tax (benefit)expense and equity in earnings of (626,689 ) 32,737 investment Income tax (benefit) expense (87,519 ) 15,961 Equity in earnings of investment ? 559 Net (loss) income (539,170 ) 17,335 Net (loss) earnings per share Basic (133.97 ) 4.63 Diluted (133.97 ) 4.06 Weighted average shares outstanding Basic 4,024,692 3,747,296 Diluted 4,024,692 4,272,302

MEDIROM HEALTHCARE TECHNOLOGIESINC.

CONSOLIDATED STATEMENTS OF CASH FLOWSFOR THEYEARS ENDED DECEMBER31, 2020 AND 2019(Yen in thousands)

Years Ended December 31, 2020 2019 Cash flows from operating activities: Net (loss) income (539,170 ) 17,335 Adjustments to reconcile net (loss) income to net cash (used in) provided by operating activities:Depreciation and amortization 62,290 46,174 Losses on sales of directly-operated salons to ? 9,600 franchiseesAllowance for doubtful accounts (11,376 ) 271 Impairment loss on investments 10,544 ? Losses on disposal of property and equipment, net 33,841 4,631 and other intangible assets, netImpairment loss on long-lived assets 106,501 44,546 Gain from bargain purchases ? (6,487 )Deferred income tax (benefit) expense (107,264 ) 5,739 Other non-cash (gains) expense ? net 1,903 (895 )Changes in operating assets and liabilities: Accounts receivable-trade, net 189,143 (66,877 )Accounts receivable-other (48,031 ) (36,190 )Inventories (2,445 ) 892 Prepaid expenses and other current assets (8,167 ) (39,698 )Lease and guarantee deposits 58,468 (14,163 )Accounts payable (55,574 ) (18,729 )Accrued expenses 206,706 116,856 Accrued income taxes 25,364 4,200 Contract liability (160,595 ) ? Advances received (15,322 ) (39,177 )Other current liabilities (3,389 ) 10,226 Deposit received (98,925 ) (20,871 )Other assets and other liabilities ? net (10,922 ) (9,513 )Net cash (used in) provided by operating (366,420 ) 7,870 activitiesCash flows from investing activities: Purchases of time deposits (26,703 ) (37,900 )Proceeds from maturities of time deposits 10,000 6,000 Proceeds from sale of investments 53,000 ? Acquisition of investment securities ? (13,544 )Acquisition of property and equipment (73,556 ) (7,406 )Proceeds from sale of property and equipment 3,227 5,000 Cost additions to internal use software (30,569 ) (12,068 )Acquisition of businesses ? net of cash acquired (99,195 ) (3,201 )Proceeds from due from shareholder 8,267 8,412 Payment received on short-term loans receivable 900 450 Payment received on long-term accounts 15,030 16,326 receivable-other, netNet cash used in investing activities (139,599 ) (37,931 )