CI
The Cigna Group
stock NYSE

Hi! Sorry I was not able to see your comment right away.
We have filed a claim last end of May. Until now wala pa din kahit computation even I follow up with them multiple times in a week. Before we filed for CI claim, I have read somewhere na pahirapan daw tlga magclaim sa Inlife. True enough, my wife’s CI claim lasted for 4months. Laging nilang sinasabi na in-progress, for evaluation ng back team nila etc etc. Puro empty updates. Kahit sabihin mo na magask ka ng assistance sa IC, hindi sila natitinag. Until nag ask talaga ako ng assistance sa IC. Ayun, nangati pwet nila. Wala pang 1 week, nakuha na namin CI claim.
Regarding sa hospitalization benefit, ayun nga after 1 month wala pa din. Laging empty updates + we’ll keep you posted ang reply. Last monday nagfile ulit ako ng complaint sa IC. Then thursday nagfollow up ulit ako sa Inlife, same updates. Friday morning, may email na from IC addresses to me and Inlife. Friday afternoon, Inlife na tumawag sakin kahit after office hours na nila. Di ko lang nakausap ng maayos since I had an emergency. Tatawag daw ulit sila ng monday. Pero most likely nangangati na ulit pwet nila hehe
If ever you experienced the same, ito yung nicontact ko sa IC:
Email: publicassistance@insurance.gov.ph
Phone: 8523-8461 loc 103/127

took us half a year to get our CI claim from BPI AIA, and mukhang mabilis na yang timeframe na yan. Claim was filed buhay pa yung patient, namatay na't lahat, andaming kung anu-anong hinihingi doon sa online portal kineme, some of which are not even applicable.
biggest worry nga namin ay baka ma technical kasi mga wala na yung claimant.
the only positive thing was the family having a really good relationship with the bank, nung kumausap na kami ng senior agent na pwede naming pagsumbungan ng mga hinaing lalo na nga sa requirements, doon bumilis ang process.
so yeah, matagal, and mas maganda (for me) kung thru BPI lalo kung may kakilala kayo doon

Hi! Sorry I was not able to see your comment right away.
We have filed a claim last end of May. Until now wala pa din kahit computation even I follow up with them multiple times in a week. Before we filed for CI claim, I have read somewhere na pahirapan daw tlga magclaim sa Inlife. True enough, my wife’s CI claim lasted for 4months. Laging nilang sinasabi na in-progress, for evaluation ng back team nila etc etc. Puro empty updates. Kahit sabihin mo na magask ka ng assistance sa IC, hindi sila natitinag. Until nag ask talaga ako ng assistance sa IC. Ayun, nangati pwet nila. Wala pang 1 week, nakuha na namin CI claim.
Regarding sa hospitalization benefit, ayun nga after 1 month wala pa din. Laging empty updates + we’ll keep you posted ang reply. Last monday nagfile ulit ako ng complaint sa IC. Then thursday nagfollow up ulit ako sa Inlife, same updates. Friday morning, may email na from IC addresses to me and Inlife. Friday afternoon, Inlife na tumawag sakin kahit after office hours na nila. Di ko lang nakausap ng maayos since I had an emergency. Tatawag daw ulit sila ng monday. Pero most likely nangangati na ulit pwet nila hehe
If ever you experienced the same, ito yung nicontact ko sa IC:
Email: publicassistance@insurance.gov.ph
Phone: 8523-8461 loc 103/127

took us half a year to get our CI claim from BPI AIA, and mukhang mabilis na yang timeframe na yan. Claim was filed buhay pa yung patient, namatay na't lahat, andaming kung anu-anong hinihingi doon sa online portal kineme, some of which are not even applicable.
biggest worry nga namin ay baka ma technical kasi mga wala na yung claimant.
the only positive thing was the family having a really good relationship with the bank, nung kumausap na kami ng senior agent na pwede naming pagsumbungan ng mga hinaing lalo na nga sa requirements, doon bumilis ang process.
so yeah, matagal, and mas maganda (for me) kung thru BPI lalo kung may kakilala kayo doon